Solutions Engineer, Payer/Provider

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the primary expert, collaborating with clients to grasp their data and reporting needs and effectively communicating these to our engineering team.

• Inform customers through multiple channels, including email, blog posts, and webinars, ensuring they possess the knowledge necessary for success.

• Offer extensive analytics support, enabling customers with self-service tools and resources to access their data.

• Address critical business and infrastructure challenges through ad hoc analyses, insightful inquiries, and data extraction.

• Assist customers in transferring our data to their platforms and tools, accommodating various local environments.

• Work in close collaboration with the product team, ensuring that customer feedback informs our product development.

• Partner with our data engineering team to design robust data structures and dependable data pipelines.

• Actively seek and prioritize technical feedback through customer engagement.

⛳️ Requirements

• A minimum of 3 years of experience in healthcare data, including areas such as revenue cycle/claims, patient access, quality data, or interoperability.

• At least 3 years of experience in payer-provider managed care contracting.

• Strong analytical, problem-solving, mathematical, and creative thinking abilities that will be vital in developing impactful solutions.

• Exceptional organizational and communication skills for effective collaboration with internal stakeholders and the ability to build strong customer relationships.

• A commitment to producing consistent, high-quality, and accurate work at a rapid pace.

• Proficient communication and collaboration abilities across various seniority levels and functions.

• Outstanding written and interpersonal communication skills that will shine when working with customers to help them achieve their objectives.

• Expertise in data modeling, large-scale data processing, and Excel that will shape our data solutions.

• Experience with visualization tools such as Looker or Tableau that will enhance the customer experience.

• Your analytical and creative thought processes will drive impactful solutions to complex business challenges.

🏝️ Benefits

• Competitive pay with equity options.

• Exceptional health care plan options (Medical, Dental & Vision), along with FSA, DCFSA, & HSA choices.

• Company-sponsored disability and life insurance.

• Unlimited PTO.

• 401(k) with 4% matching.

• Fully remote work with flexible working hours.

• $750 budget for work-from-home setup.

• Paid biannual in-person company summits.

• Quarterly $150 stipend for coworker meet-ups.

• Monthly $100 health and wellness benefit.

• Generous paid family leave.

• Annual $1,200 stipend for learning and development.