Solutions Engineer, Mid-Market

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Mid-Market Account Executives to develop deal strategies, facilitate discovery discussions, and deliver impactful demonstrations that aid customer decision-making.

• Highlight Motive’s value by crafting tailored demos that engage technical, operational, and business audiences, establishing yourself as a trusted advisor to Mid-Market clients.

• Convert customer challenges into clear, actionable solutions that produce measurable business results.

• Gain extensive knowledge of the competitive landscape, assisting Mid-Market AEs in identifying displacement and growth opportunities.

• Position yourself as a product expert — mastering the current platform while guiding discussions on future innovations.

• Collaborate on RFIs and RFPs to establish Motive as the preferred partner for Mid-Market organizations.

• Serve as a visible link between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring that customer insights lead to ongoing improvement and innovation.

⛳️ Requirements

• Over 3 years of experience in a customer-facing pre-sales or solutions engineering role within the Mid-Market or similar segments.

• A Bachelor’s degree is preferred; an advanced degree is a plus.

• Experience in a customer-facing pre-sales position with the flexibility and willingness to travel 15-20% of the time.

• Knowledge of value-based selling frameworks and/or solutions engineering methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo!, or similar).

• Exceptional communication skills with the ability to articulate technical topics to both technical and non-technical audiences.

• Proven track record of supporting complex solution sales and managing sales cycles in Mid-Market or similar segments.

• Strong analytical and problem-solving skills with a solutions-oriented approach.

• Familiarity with APIs, integrations, and technical solution design.

🏝️ Benefits

• Health insurance

• 401k contribution

• Paid time off

• Sick time off

• Short term and long term disability coverage

• Life insurance