Solutions Engineer, Enterprise

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee all technical dimensions of the sales process, which includes product demonstrations, proof of concept, customer onboarding, and gathering feature requests.

• Address RFIs, RFPs, and RFQs as necessary.

• Collaborate with marketing to pinpoint opportunities for enhancing product marketing materials to facilitate closing sales deals.

• Act as an advocate for understanding customer needs to relay product feedback and feature requests to the product management team.

• Partner with Customer Success for post-sales engineering check-ins to ensure high customer satisfaction rates, share updates on new features and the product roadmap, and assist customers in integrating with their in-house tools and systems.

• Work closely with the account team to achieve or surpass monthly, quarterly, and yearly booking targets.

• Participate in trade shows, conferences, and meetups.

• Requires regular travel (30%+), often on short notice, including frequent onsite meetings with current and prospective clients.

⛳️ Requirements

• A minimum of 5 years of experience in high-tech sales, solutions engineering, or systems/network engineering roles.

• Must be based on the U.S. West Coast.

• Capability to engage in technical discussions with potential clients, ranging from staff-level engineers and architects to senior executives.

• Excellent verbal and written communication abilities.

• Experience with managing Cisco/Juniper routers and personal Linux servers.

• Solid understanding of network and application protocols (such as DNS, BGP, Netflow, TCP/IP, HTTP, SNMP) and their application in infrastructure design and operations.

• Proficient in programming with a scripting language.

• Knowledge of DDoS attacks and fundamental mitigation strategies.

🏝️ Benefits

• The company covers 100% of health, vision, and dental insurance premiums for you and your dependents.

• Additionally, you will receive an annual Health Reimbursement Account (HRA) of $3,000 for individuals or $4,500 for families.

• Paid family and medical leave provided.

• Open PTO policy, a quarterly Wellness Day, and at least 10 paid holidays.

• 401(k) retirement savings plan.

• Reimbursement for home office expenses.

• Stock options available.