Solutions Engineer – DTAM

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Collaborate with Account Managers to gain insights into customer business goals and technical requirements.

• Present F5 solutions by effectively communicating their technical features and business advantages.

• Create and showcase solution architectures customized to meet customer specifications.

• Conduct engaging technical presentations, demonstrations, workshops, and proof of concepts (POCs).

• Establish trusted advisor relationships with customers throughout the sales process.

• Assist in strategic sales opportunities from technical qualification to successful closure.

• Offer consultative support that aids customers in overcoming business and technology obstacles.

• Maintain a deep understanding of F5 technologies, industry trends, and competitive offerings.

• Design intricate technical solutions and system configurations.

• Work in conjunction with Product Management and Engineering to facilitate customer feature requests and product improvements.

• Develop technical documentation to support customer interactions and proof of concepts.

• Collaborate closely with Technical Support to ensure positive customer outcomes.

• Tackle complex technical issues creatively and independently.

• Assist F5 channel partners throughout the sales process.

• Provide technical enablement, product demonstrations, and solution training.

• Aid partners in enhancing their technical skills and effectively positioning F5 solutions.

• Partner with Channel and Sales leadership to strengthen partner relationships and foster mutual success.

• Maintain accurate records of customer account information, technical opportunities, and account strategies using Salesforce and internal sales tools.

• Contribute to the development of technical best practices, customer success stories, white papers, and knowledge sharing within the Solutions Engineering community.

• Adhere to F5's Business Code of Ethics and company policies consistently.

⛳️ Requirements

• Several years of experience in a pre-sales, Solutions Engineering, or Systems Engineering position within the enterprise technology sector.

• Experience with one or more of the following technologies: cloud platforms, cybersecurity, application delivery, networking, DevOps, SaaS, IaaS, or PaaS.

• Strong presentation, communication, and consultative selling skills in customer-facing roles.

• Proven experience in designing technical solutions that meet customer business needs.

• Ability to articulate complex technical concepts clearly to both technical and executive audiences.

• Strong analytical, problem-solving, and relationship-building capabilities.

• Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.

• Familiarity with F5 technologies or similar application delivery and security platforms is highly preferred.

• Experience with Salesforce or other CRM platforms is an advantage.

• Proficiency in both Arabic and English, written and spoken, is essential.

• French language skills are a plus.

🏝️ Benefits

• Ongoing technical training

• Professional certifications

• Continuous career development opportunities

• Competitive compensation

• Comprehensive benefits

• Flexible ways of working