Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Rapidly acquire comprehensive knowledge of our products to facilitate the sales process and encourage the adoption of Sifted solutions.

• Act as a liaison between the Sales, Engineering, and Client Success teams.

• Align customer challenges with the functional solutions offered by Sifted.

• Function as the subject matter expert regarding the Sifted platform.

• Lead pre-sales efforts with potential clients.

• Gather and relay customer feedback to inform product enhancements.

• Implement tailored solutions and assist with ad hoc projects.

• Contribute to the development and thought leadership that fosters the growth of the Sifted platform.

• Create partner presentations that effectively communicate platform solutions and their advantages.

• Build trusted-advisor and technical-authority relationships with clients, ranging from technical staff to C-suite executives.

• Deliver reports on sales activities and projects to sales leadership.

• Ensure timely communication and action to reduce wait times.

⛳️ Requirements

• Technical proficiency to capture, interpret, quantify, and document customer requirements clearly.

• Significant experience in the parcel industry.

• At least 3 years of pre-sales engineering experience is preferred.

• Proven capability to utilize AI as a fundamental tool for problem-solving and innovation.

• Experience in the Software as a Service (SaaS) sector.

• Preferred technical skills with Power BI, Tableau, SQL, Excel, or other Business Intelligence tools.

• Demonstrated success in collaborating with sales teams to finalize deals.

• Excellent communication skills across all levels of the organization.

• Creative and strategic thinker in a fast-paced, dynamic setting.

• Highly organized, proactive, detail-oriented, and curious.

• Self-motivated and results-driven.

• Strong business development skills.

• Exceptional presentation abilities.

• Capability to cultivate and maintain strong relationships, both externally and internally.

• Outstanding problem-solving, communication, and collaboration skills.

• Proven track record of empowering data-driven teams.

• Willingness to adopt AI as a core tool for problem-solving and innovation.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible working hours and remote work opportunities.

• Professional development and growth opportunities.

• Collaborative and innovative work environment.