Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Support both virtual and in-person demonstrations of the MCM platform.

• Drive strategic initiatives in sales activities.

• Engage directly in sales and the pursuit of new business development.

• Contribute to product innovation and future offerings tailored for public safety agencies.

• Conduct high-level presentations and technical product demonstrations for both prospective and existing clients.

• Transform current customer outcomes into compelling case studies for potential customers.

• Identify opportunities for product positioning to enhance cross-selling and acquire new logos.

• Collaborate with leadership on strategic planning efforts.

• Collect and analyze competitor and market data to support solution positioning and product assortment.

• Assist in driving business growth through effective new sales conversion rates.

• Gather market intelligence from potential customers and relay insights to sales, marketing, and product teams.

• Support Sales Operations with technical and functional RFP inquiries.

• Report directly to the Chief Revenue Officer.

• Willingness to travel up to 40%.

⛳️ Requirements

• A bachelor's degree from an accredited college or university.

• At least five years of post-undergraduate experience in a minimum of three of the following areas: Public safety industry expertise; Solutions engineering in SaaS technology platforms; Sales in SaaS technology platforms; Technology consulting; Public safety technology or GovTech experience.

• Demonstrated presentation and facilitation skills before an executive audience.

• Ability to adapt quickly and reframe challenges as opportunities during presentations.

• Highly detailed, organized, and efficient, with the capacity to self-manage competing priorities.

• Ability to convey and demonstrate the ROI of the offering, leveraging subject matter expertise and relevant work experience to enhance credibility with prospective customers.

• Experience in solution-focused problem-solving.

• Familiarity with Demo2Win and/or Golden Demo methodologies.

• Comfortable utilizing Salesforce.

🏝️ Benefits

• Health, Dental, and Vision insurance.

• 401(k) plan.

• “Take What You Need” PTO policy.

• Health Savings Account (HSA) option.

• Flexible Spending Account (FSA) option.

• Fully remote work arrangement.

• Travel commitment of up to 40%.