Solutions Engineer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead technical sales initiatives for Cisco with customers and partners.

• Deliver technical solutions that meet the business requirements of customers and partners.

• Collaborate with account teams and connected sales teams on client strategies.

• Act as a trusted technical advisor for account teams, clients, partners, and C-suite executives.

• Enhance portfolio penetration through cross-selling, up-selling, and competitive displacement strategies.

• Maintain technical relationships with customers and partners.

• Engage with IT decision-makers and various lines of business.

• Convert customer and partner business needs into technical specifications.

• Participate in strategic customer planning to uncover additional opportunities within accounts.

• Provide insights to business units and sales teams regarding customer needs, market trends, and competitive approaches.

• Guide deals throughout the technical sales process.

• Design and deliver solutions based on the requirements of customers or partners.

• Oversee virtual support teams composed of sales resources.

• Develop multi-year strategic plans that incorporate Cisco’s portfolio, ecosystem, and partner network.

• Collaborate with engineering to influence future product development and enhance technical knowledge.

• Create cross-architecture solutions and innovative customer roadmaps.

• Provide guidance on customers’ technical strategies as a technology and business advisor.

• Shape strategies for demand generation and enablement.

• Drive customized demonstrations that support business transformation and objectives.

• Utilize competitive intelligence to establish a sustainable market advantage.

• Coordinate diverse stakeholder groups and cultivate customer relationships.

• Create frameworks for knowledge sharing and cross-functional strategies for SE, engineering, and leadership teams.

• Formulate go-to-market adaptation strategies.

⛳️ Requirements

• Bachelor's degree with 12 years of experience, or a Master's degree with 8 years of related experience, or a PhD with 5 years of experience.

• Over 5 years of extensive technical expertise in Security, observability, event, or network management.

• Proven experience in establishing and maintaining positive relationships with customers and partners.

• Strong communication and presentation abilities with internal partners or external clients.

• Experience in observability or security pre-sales.

• Relevant industry certifications pertinent to your area of expertise.

• Background in a thought leadership role, including public speaking, technical blogging, or authoring whitepapers.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with matching contributions from Cisco.

• Paid parental leave.

• Coverage for short- and long-term disabilities.

• Basic life insurance coverage.

• Availability of Cisco restricted stock unit grants, subject to eligibility.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid day off for birthdays.

• Paid shutdown during the year-end holiday.

• 4 paid days off dedicated to personal wellness.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick leave provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time off for critical or emergency family situations.

• Option for 10 paid volunteer days each full calendar year.

• Performance-based incentive compensation for employees on sales plans.

• Annual bonuses for non-sales roles, subject to Cisco policies.