Solutions Engineer

This is a fully remote position, open to applicants in Connecticut, +3 more states.

📋 Description

• Gather and analyze market trends alongside customer feedback, use cases, and feature requests to guide global product roadmap priorities.

• Serve as the subject matter expert for designated technology features and capabilities.

• Assist in the creation and dissemination of technical content throughout the Americas.

• Evaluate portfolio sales performance, feature launches, and market trends to shape regional strategies.

• Maintain an understanding of the competitive landscape regarding assigned technologies.

• Aid pre-sales and professional services efforts, including fieldwork and site visits.

• Support pilot programs and proof of concept implementations when applicable.

• Represent Axis at internal and external speaking engagements when suitable.

• Collaborate closely with product marketing and Academy to enhance messaging regarding technologies for the local market.

• Act as a technical liaison for Area Technical teams, facilitating technical knowledge transfer and supporting large or complex pre-sales initiatives.

⛳️ Requirements

• Over 5 years of experience in the physical security sector.

• Strong technical expertise in IP networking, video transport, and surveillance systems.

• Familiarity with computer networking infrastructure technologies.

• Knowledge of video transport streaming protocols and compression technologies.

• Proficient in IP Networking, including LAN and WAN hardware (routers, firewalls, etc.) configuration, low-level protocol understanding (RTP, TCP/IP, UDP), as well as experience with IGMP and multicasting.

• A B.S. degree in computer science or a related field is preferred.

🏝️ Benefits

• Focus on more than just your professional self, but also your overall well-being through our health, dental, vision, and fitness/health and wellness programs.

• Support for parents and children through paid parental leave and alleviate expenses with a dependent care reimbursement account.

• Promote work/life balance with a generous vacation policy, plus a 3-week sabbatical upon reaching your 5-year anniversary (and every 5 years thereafter!).

• Prepare for retirement with our 401(k) program, which includes employer matching.

• Encourage your growth and development through employer-sponsored training and tuition reimbursement.