Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Interact with sales prospects and initiate discussions about our technology platform, encompassing demos, integrations, solution design, and responses to RFPs.

• Develop engaging presentations and documents that effectively convey the value proposition and ROI of our software, fulfillment, and parcel solutions.

• Foster strong relationships with prospects and customers, acting as a trusted advisor who designs, recommends, and facilitates the implementation of customized solutions.

• Cultivate a deep understanding of Stord’s OMS and WMS, including insights into user needs (both current and future), competitor offerings, market trends, and the integration of these products within the broader Cloud Supply Chain.

• Collaborate with GTM teams to progress opportunities through the sales cycle—discovery, pricing, RFP responses, internal approvals, presentations, and closure.

• Lead the identification of customer requirements, document technical solutions and timelines, and ensure a seamless transition to implementation teams for OMS/WMS deployments.

• Remain updated on the product roadmap and vision, acting as the voice of the customer to deliver actionable feedback to product and engineering teams.

• Establish and disseminate best practices for documentation, processes, and collaboration within the Software Solutions team.

⛳️ Requirements

• Bachelor’s or Master’s degree in Supply Chain, Industrial Engineering, Operations Management, or a related technical discipline.

• A minimum of 2 years of experience in Pre-Sales, Solutions Engineering, Sales Engineering, Implementation, Consulting, or a similar role in a startup or high-growth setting.

• Demonstrated capability to manage multiple proposals with diverse requirements, priorities, and timelines; highly organized and detail-oriented.

• Excellent communication skills with the ability to engage in both technical and functional discussions and clearly convey value propositions to various audiences.

• Experience working with cross-functional teams (sales, product development, operations) and effectively translating complex business and technical information.

• Background in launching technology solutions for enterprise or B2B clients.

• Strong understanding of supply chain challenges and how technology can provide a competitive edge by addressing them swiftly and effectively.

• Knowledge of Ecommerce, Order Management, Inventory Management, Warehouse Management, ERP, and/or Distributed Order Management software.

🏝️ Benefits

• Health insurance

• Paid time off

• Professional development opportunities