Solutions Consultant

This is a fully remote position, open to applicants in Vietnam.

📋 Description

• Collaborate with Business Development Managers (BDMs) to facilitate client discovery sessions, gaining insights into business requirements, technical landscape, pain points, and decision-making criteria.

• Serve as the primary technical liaison during the presales process: lead architectural discussions, provide in-depth technical answers, and establish rapport with CTOs, VP of Engineering, and technical evaluators.

• Align client pain points (such as capacity gaps, technical debt, AI readiness, legacy migration, and compliance needs) with SmartDev's service offerings and engagement models.

• Oversee the technical qualification of opportunities — evaluate feasibility, identify risks, and propose the ideal team composition and delivery strategy.

• Create and customize solution proposals that align with client objectives across SmartDev's service offerings: AI-native ODC teams, project-based custom development, application modernization, and NORA AI agent deployment.

• Define solution architectures, technology stacks, integration strategies, and delivery roadmaps for proposals and statements of work (SoWs).

• Work with delivery managers and technical leads to confirm technical feasibility, estimate effort, and organize team structures.

• Assist in scoping proof-of-concept (POC) and pilot projects — establish scope, success criteria, and transition strategies to production.

• Develop compelling pitch decks, solution presentations, and live demos tailored for both executive and technical audiences.

• Draft and refine SoWs, commercial models, and RFP/RFI responses, ensuring technical precision, competitive positioning, and alignment with regional buyer expectations.

• Create and maintain a library of reusable solution templates, case studies, and technical documentation for the APAC market.

• Present and advocate for solutions in competitive bidding situations, client workshops, and technical evaluation phases.

• Stay informed on technology trends, competitor offerings, and industry advancements across APAC to enhance solution positioning.

• Represent SmartDev at industry events, conferences, and client workshops throughout the APAC region.

⛳️ Requirements

• Over 5 years of experience in technical presales, solution consulting, solution architecture, or enterprise delivery roles.

• Strong comprehension of enterprise IT: custom software development, cloud infrastructure (AWS, Azure, GCP), APIs, integration patterns, and contemporary development frameworks.

• Familiarity with AI/ML concepts: capable of discussing data pipelines, model deployment, RAG architectures, AI agents, and automation workflows effectively with technical buyers.

• Experience in designing and presenting solutions for B2B sales processes — from discovery to SoW and commercial structuring.

• Exceptional presentation and storytelling abilities, particularly for executive and technical audiences.

• Proficient in English (both written and verbal). Additional languages from the APAC region are a bonus.

🏝️ Benefits

• 20 days of annual leave – Hybrid working mode.

• Premium healthcare package with PVI and comprehensive annual health check-ups.

• Competitive salary & 13th salary bonus.

• Lunch allowance to enhance your productivity.

• Vibrant company culture with enjoyable activities.

• Global collaboration – Engage with both Vietnamese and international colleagues.