Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Enterprise Account Executives and leadership to steer intricate, enterprise-level sales cycles, encompassing discovery, technical evaluation, proposals, PoCs (proof-of-concepts), and finalized deals.

• Conduct in-depth technical discovery sessions and multi-stakeholder workshops to grasp customer needs and develop customized solutions.

• Take charge of technical demonstrations and architectural design, including integrations, data flows, and enterprise-grade configurations that translate product features into customer value.

• Manage security, compliance, and procurement procedures on behalf of the customer throughout the sales process.

• Work collaboratively across functions with Product, Engineering, Legal/Compliance, and Support to:

• ensure that proposed solutions are in line with the product roadmap and compliance standards,

• relay customer feedback for future product enhancements, and

• expedite time-to-value and adoption after the sale.

• Assist with onboarding and expansion initiatives to ensure seamless transitions to Customer Success, while also identifying opportunities for upselling, expansion, or additional use cases.

⛳️ Requirements

• 6–10+ years of experience in Solutions Consulting, Sales Engineering, or Solutions Architecture.

• Proven track record of working on enterprise deals.

• Capability to manage multiple projects and stakeholders simultaneously.

• Proficiency in articulating complex concepts to various audiences through clear, polished presentations and responses to inquiries and challenges.

• Familiarity with the functioning of AI/LLM systems — including retrieval, ranking, and generation — and their impact on AI search and discovery.

• Experience in engaging with and presenting to C-Level executives.

• Strong preference for experience with CDN, edge, or web infrastructure platforms (e.g., Akamai).

• Comfort with ambiguity and the agility to adapt to market changes, organizational conditions, and rapidly changing priorities.

• A builder mentality — comfortable developing structure, tools, or processes from the ground up rather than operating within a fully-defined playbook.

🏝️ Benefits

• Medical, dental, vision, and life & disability insurance.

• Paid parental leave to support you during life's major events.

• Home office stipend to ensure your workspace is conducive to productivity.

• Reimbursements for phone and internet expenses.

• Learning and Development budget for courses, conferences, and resources to enhance your skills.

• Flexible PTO — take what you need; we trust you.

• 401(k) plan.

• Team offsites and a genuinely friendly work environment.