Solutions Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver pre-sales support and technical guidance to the sales team.

• Execute live solution demonstrations that are customized to meet customer needs.

• Collaborate with account executives to grasp customer requirements and present tailored presentations.

• Address technical inquiries and offer expert advice throughout the sales process.

• Assist in the RFP (Request for Proposal) process by providing technical content and ensuring responses are accurate and persuasive.

• Work closely with Product and Customer Success teams to guarantee a seamless customer experience.

• Identify and relay customer feedback and unmet needs to internal teams.

• Help in creating sales materials and technical documentation for a new product line.

• Develop technical sales assets and a scalable demonstration environment to support a new product line.

• Enhance the sales process by sharing insights with the VP of Sales based on observations from sales calls.

• Review Gong recordings to collect feedback on sales tactics and presentations.

⛳️ Requirements

• More than 5 years of experience in Human Services.

• Knowledge of EHR systems or demonstrated experience with SaaS software.

• Excellent presentation and communication abilities.

• Capacity to comprehend customer requirements and convert them into effective demonstrations.

• Experience with multiple, intricate product lines is preferred.

🏝️ Benefits

• 401k matching

• Medical healthcare coverage

• Dental healthcare coverage

• Vision healthcare coverage

• Unlimited PTO

• Paid holidays

• Volunteer time off

• Paid parental leave