Solutions Consultant

This is a fully remote position, open to applicants in Puerto Rico.

📋 Description

• Spearhead solution strategies for key opportunities in both Spanish and English, encompassing discovery, documentation, and alignment with stakeholders, while adjusting the approach based on audience requirements.

• Convert and summarize insights in Spanish and English to ensure clear internal consensus.

• Work collaboratively across departments, including Product, Services, Architects, and Sales, to assess design feasibility and delivery strategies.

• Develop persuasive, outcome-oriented solution narratives that mirror executive priorities and operational realities.

• Take ownership of solution design development for designated opportunities, aligning product capabilities with business outcomes.

• Design and present value-driven solution presentations and demonstrations customized for various stakeholder personas.

• Integrate value engineering concepts (ROI, cost of inaction, impact metrics) into the solution positioning.

• Collaborate with Account Executives to formulate opportunity strategies, manage stakeholder engagement, and oversee deal progression.

• Partner with Solution Architects, Product, and Services teams to confirm feasibility and identify potential risks early in the process.

• Adjust to different expectations for Spanish-first versus bilingual interactions across agencies.

⛳️ Requirements

• Professional proficiency in both Spanish and English (written and spoken).

• Over 3 years of experience in presales, consulting, solution design, or architecture within a SaaS company (preferably in GovTech).

• Capability to lead discovery conversations in both Spanish and English within the first 60–90 days, including facilitating stakeholder dialogues and generating clear, bilingual solution documentation.

• Proven ability to create structured solution designs utilizing templates, visuals, and narratives.

• A strong history of independently managing discovery, solution design, and internal coordination for complex opportunities.

• Excellent executive communication skills with the ability to tailor messaging according to stakeholder roles and agency priorities.

• Proficiency in designing modular, scalable solutions that align with product capabilities, mission context, and delivery feasibility.

• Comfortable mentoring colleagues, developing internal tools, and participating in process enhancements.

• Familiarity with CRM systems (Salesforce), collaboration tools (Teams), and internal documentation platforms.

🏝️ Benefits

• Flexible Time Off – Enjoy the freedom to take the time you need to rest, recharge, and live your life.

• Company-Wide Wellbeing Days – Paid days off dedicated to unplugging and focusing on your mental health.

• Work From Home Reimbursement – Support for creating a productive home office environment.

• Comprehensive health, vision, dental, and life insurance – 100% Employer-Paid coverage for you and your family.

• On-Demand Mental Health Support – Access to Headspace and various wellness resources.

• Pension Plan and retirement options.

• Online Learning Platforms – Opportunities to advance your professional development.

• Competitive Salary & Bonuses – Your contributions are recognized and rewarded.