Solutions Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist prospects and clients in recognizing their distinct needs and suggest D2L products and services as effective solutions.

• Become a hands-on authority in the Brightspace platform and validate solutions through practical application.

• Enhance the sales process by providing expertise in D2L products and services, encompassing functionality, usage, architecture, and deployment.

• Develop and deliver compelling, customized product demonstrations for a variety of audiences.

• Collaborate with the sales team to create value-driven presentations.

• Conduct needs analysis sessions with prospects to discuss infrastructure, requirements, and potential customizations.

• Provide product management teams with insights on use cases and market trends.

• Generate technical documentation and materials for prospective clients.

• Connect internal subject matter experts with sales opportunities.

• Contribute to proposal writing by evaluating client requirements, identifying the appropriate product mix, addressing gaps, assessing competitive positioning, and drafting responses.

• Travel 25-50% for sales presentations, meetings, and conferences across North America.

⛳️ Requirements

• 3-5 years of experience in pre-sales, solutions consulting, or a relevant role such as teaching, training, instructional design, or sales consulting.

• Professional proficiency in French is preferred, although not mandatory.

• Familiarity with Artificial Intelligence tools.

• Technical knowledge of enterprise software, web, and database technology.

• Proven ability to comprehend complex business challenges and apply creativity and problem-solving skills to fulfill client requirements.

• A strong interest in education and educational technology, along with comfort in using learning management systems (LMS) and other compatible learning platforms.

• Exceptional presentation skills, with the ability to convey complex educational and technological concepts to diverse stakeholders.

• Highly engaging both in-person and in virtual settings.

• Outstanding writing and comprehension abilities.

• Experience with responding to RFPs is a plus.

• Proven track record of achieving multiple objectives in an entrepreneurial and remote environment with minimal supervision.

• Willingness to travel 25-50% and to work varied hours across North America from PST to EST.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for learning and growth.

• Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program.

• 2 Paid Days off for SkillsWave-related activities such as exams or final assignments.

• Employee wellbeing initiatives (Access to mental health services, EFAP program, financial planning, and more).

• Retirement planning options.

• 2 Paid Volunteer Days.

• Competitive benefits package.

• Home internet reimbursements.

• Employee referral program.

• Wellness reimbursement.

• Employee recognition initiatives.

• Social events.

• Dog-friendly office spaces at our HQ in Kitchener, Winnipeg, Vancouver, and Melbourne.

• Wellness subsidy.

• Equity grants.

• Variable incentive opportunities.