Solutions Consultant

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Collaborate with the Sales team to assess opportunities and facilitate discovery sessions aimed at identifying business needs and operational challenges.

• Create and present customized solution demonstrations that directly address client issues, including the preparation of tailored templates, reports, and sample data.

• Assist in crafting persuasive value propositions, including return on investment (ROI) analyses, in partnership with Business Development Managers.

• Address client inquiries regarding IT, technology, and data security with clarity and assurance.

• Contribute to responses for Requests for Information (RFI) and Requests for Proposal (RFP), as well as value assessments and implementation planning for country rollouts.

• Ensure seamless transitions to Implementation and Operations teams by effectively transferring discovery insights and data.

• Serve as a product expert for both internal Sales teams and external stakeholders.

• Provide training on new product features and ensure demo environments are accurate and up-to-date.

• Travel: Act as a knowledgeable and approachable brand ambassador for CloudPay at client meetings, tradeshows, workshops, and industry events.

⛳️ Requirements

• Required experience with Human Capital Management (HCM), time and attendance, or payroll systems.

• Demonstrated experience in sales support, pre-sales, or consulting roles, preferably within a Software as a Service (SaaS) context.

• Exceptional presentation skills with the ability to convey complex topics in a clear and engaging manner.

• Strong written and verbal communication skills, with the capacity to customize messaging for diverse audiences.

• Fluency in English is essential; additional languages are advantageous.

• Robust technical acumen and comfort with navigating cloud-based technology solutions.

• Ability to establish trust and foster effective working relationships with both internal teams and external clients.

• Capable of managing multiple tasks under pressure while maintaining meticulous attention to detail.

• Familiarity with CRM platforms and proficiency in Microsoft Office, particularly Excel and PowerPoint.

• Knowledge of Workday, Oracle, or SAP SuccessFactors is a plus, though not mandatory.

• A strong commitment to delivering outstanding customer experiences.

🏝️ Benefits

• Competitive Salary

• Competitive vacation allowance

• 401K

• Calm app

• Employee Referral Program

• Employee Assistance Program (EAP)

• Contribution towards Eye and Glasses

• Work From Home (WFH) Allowance

• Life Insurance

• Paid Volunteering Days

• Birthday Leave

• Parental Leave

• Marriage Leave

• Bereavement Leave