Solutions Architect, Commercial

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead technical implementations and promote the adoption of Chainguard images, assisting customers in securely utilizing open source software throughout their organizations.

• Collaborate with the account team (AEs, SEs, CSMs, and Support) to comprehend customer vision, challenges, and proposed solutions to drive account-level strategies, value realization, and retention/growth.

• Ensure the highest quality of Chainguard Images by acting as “customer zero” – testing, documenting, and facilitating a seamless onboarding experience for customers.

• Work closely with our Product and Engineering teams to communicate customer requirements and establish appropriate prioritization for image builds.

• Maintain suitable account-level architecture and disseminate best practices and lessons learned throughout the organization.

• Be a collaborative team member – share knowledge, teach, and learn alongside the Chainguard team.

⛳️ Requirements

• Over 4 years of experience in developing high-performance multi-tier applications, with substantial expertise in Kubernetes and Containers.

• At least 2 years of experience in a customer-facing role, either pre or post-sales.

• Capable of conveying technical information in both highly technical and non-technical formats, tailored to various audiences, including engineers and executives.

• A lifelong learner with a strong intellectual drive for excellence and a passion for developing solutions to complex issues.

• A Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related field is required.

• Solid experience with software development processes, practices, and design concepts in software engineering.

• Ability to collaborate effectively with cross-functional engineering teams and business partners.

• Exceptional written and verbal communication skills.

• Willingness to travel up to 15% of the time.

🏝️ Benefits

• Flexible & Remote-First Culture: Enjoy remote work with opportunities for team meetups, bi-annual destination summits, and a monthly stipend for coworking spaces, phone, and internet expenses.

• Our Approach to Equity: Receive stock options upon hiring and promotion, along with opportunities to participate in secondary offerings and a generous 10-year period to exercise your options.

• 100% Covered Health Insurance: We fully cover your health, vision, and dental insurance premiums for you and your dependents, with no deductions from your paycheck.

• ∞ Flexible Time Off: Take the time you need – to perform at our best, we must recharge and reset.

• 18 Weeks Paid Parental Leave: We provide 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the flexibility to use it all at once or spread it throughout your child's first year.