Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver direct technical assistance to sales executives while supporting intricate sales opportunities with clients.

• Confirm sales orders and improve service and product descriptions.

• Collaborate with operations and engineering teams on new service capabilities.

• Engage in customer meetings and lead technical discussions, showcasing Thrive solutions up to the CIO level.

• Counsel prospects and clients on business and technical challenges.

• Offer insights to internal teams regarding customer focus areas and concerns.

• Develop solution documentation, diagrams, and technical specifications.

• Review sales pipelines with sales representatives and managers to identify priority focus areas.

• Participate in seminars, tradeshows, events, presentations, technology roadmap reviews, and training sessions.

• Stay updated on emerging technologies and products through certifications and industry events.

• Deliver product technical training to Thrive’s direct sales team and channel partners.

⛳️ Requirements

• Bachelor's degree or higher.

• Experience at a Managed/Cloud Service Provider in a Solutions Architect or similar position.

• Proven experience collaborating with clients and working closely with sales teams.

• More than 8 years of experience in designing and implementing comprehensive infrastructure solutions.

• Familiarity with cyber security.

• Proficiency in VMware/Hyper-V.

• Knowledge of Windows/Linux environments.

• Experience with Office 365/Microsoft Exchange.

• Understanding of hybrid cloud services, including Private, Azure, AWS, and Google.

• Experience with networking.

• Knowledge of firewalls.

• Familiarity with relational databases.

• Understanding of disaster recovery processes.

• Experience with AI technologies.

• Exceptional communication and customer service skills.

• Ability to convey technical information to a diverse audience.

🏝️ Benefits

• Comprehensive health and wellness plans.

• Opportunities for professional development and continuous learning.

• Flexible work environment.

• Competitive salary and incentive programs.

• Collaborative and innovative company culture.