Solutions Architect

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with clients to grasp their business goals and technical limitations, transforming them into well-structured NewStore solutions.

• Spearhead technical exploration and solution development across NewStore, current client systems, and third-party integrations, prioritizing scalability, performance, and operational excellence.

• Act as a subject matter expert and technical consultant, steering clients and solution partners towards effective architectural choices.

• Design intricate omnichannel solutions that encompass ecommerce, OMS, POS/(m)POS, CRM, ERP, and fulfillment systems.

• Work closely with NewStore Product Management and Engineering to synchronize client requirements with platform capabilities and roadmap plans.

• Guide and influence client technical teams and delivery partners through clear recommendations, comprehensive documentation, and hands-on leadership when necessary.

• Ensure the technical integrity of implementations from kickoff to delivery, confirming that solutions fulfill agreed business objectives, timelines, and architectural standards.

• Proactively identify and mitigate risks associated with scalability, regionalization, performance, and long-term maintainability.

• Facilitate successful client outcomes by balancing immediate delivery needs with the long-term sustainability of the platform.

⛳️ Requirements

• Over 3 years of relevant experience across several areas, including eCommerce, OMS, in-store retail, and (m)POS systems.

• Experience with CRM, ERP, and fulfillment integrations.

• Solid technical foundation in client- and server-side technologies, encompassing RESTful APIs, web technologies, and mobile applications (JavaScript is a plus).

• Demonstrated experience in delivering complex, customer-facing projects punctually, within scope, and aligned with business goals.

• Comfortable functioning as a consultative, client-facing architect who enjoys collaborating closely with clients and third-party delivery teams.

• Excellent written and verbal communication skills in English; proficiency in additional languages is a plus.

• Ability to persuade both technical and non-technical stakeholders through clarity, credibility, and pragmatism.

• Strategic mindset capable of anticipating challenges related to scale, performance, and international deployment considerations.

• Highly adaptable, composed, and confident in dynamic and ambiguous environments.

• A university degree in a technical field such as Engineering or Computer Science is preferred.

• Willingness to travel less than 10% of the time.

🏝️ Benefits

• Generous PTO and R&R: We prioritize your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax.

• Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge.

• Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximizes your productivity.

• Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life.

• Financial Rewards: As part of our team, you'll have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance.