Solutions Analyst

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• You will create comprehensive user stories that align with best practice standards across various projects and programs, along with writing clear, concise, and testable acceptance criteria.

• Perform gap analysis to assist in reviewing and planning for changes and improvements to reach our future objectives.

• Define both functional and non-functional specifications that enable users to verify functionality and allow developers to comprehend required functionalities.

• Manage and take ownership of the project backlog, ensuring that items are articulated with a high level of quality, detailing customer/user requirements and making modifications when necessary.

• Facilitate and lead workshops with both internal and external stakeholders to gather business requirements, documenting and analyzing as necessary. This includes capturing detailed processes, risks, assumptions, and priorities.

• Analyze end-to-end business processes and leverage data to uncover opportunities, assisting in decision-making to help the business achieve its strategic and tactical change initiatives.

• Develop detailed process flows for all relevant projects while adhering to standard working practices.

• Collaborate across the organization with various functions and levels to ensure alignment on project goals and deliverables.

• Assist in the design, prototyping, and development of our technology solutions through ideation, innovation, and business analysis.

• Engage in large-scale, cross-functional projects while also supporting daily development activities within a Scrum framework.

• Manage multiple projects simultaneously, ensuring a well-organized and structured approach to delivery.

• Be knowledgeable in conducting cost-benefit analysis to aid in prioritization.

• Ensure effective communication and documentation to facilitate project sign-off and approvals.

• Understand user and customer behaviors to design customer-centric business solutions focused on delivering exceptional user experiences.

• Identify root causes to comprehend challenges and implement solutions to eliminate issues, reduce variation, and minimize waste.

• Support and, at times, lead project meetings, translating business goals into milestones and deliverables.

• Collaborate as a team player and contribute to testing, validation, and project management activities as needed.

⛳️ Requirements

• A minimum of 5 years of experience as an analyst in the software/technology sector across various systems/tools, with a comprehensive understanding of the software development lifecycle (SDLC).

• Proficient in both Scrum and Kanban agile frameworks.

• A thorough understanding of Agile metrics and ceremonies, including daily standups, retrospectives, and burn-down charts.

• Knowledge of the global supply chain encompassing manufacturing, sourcing, and distribution is highly desirable.

• Strong experience in the elicitation, analysis, and documentation of Business Requirements.

• Familiarity with business and system workflows from front to back office.

• Experience in integrating multiple systems and processes is highly desirable.

• Capability to identify potential solution options and assess them for both technical and business viability.

• Significant experience in supporting and delivering large, complex, and diverse organizational projects within tight deadlines.

• Ability to successfully manage multiple highly complex projects with various customers/users using structured methodologies.

• Experience in guiding others within project teams, leading specific members regarding systems and processes.

• Ability to work on diverse projects and adapt seamlessly to each situation.

• Excellent time management skills, capable of working on and completing multiple projects simultaneously, either independently or as part of a team.

• Fluent in English (written and spoken).

• Excellent verbal, written, and presentation skills.

• Confident in presenting information at all levels within the organization.

• High level of proficiency in Microsoft applications including Azure DevOps, Word, Excel, PowerPoint, and Visio.

• Familiarity with Power queries, macros, and advanced formulas is a plus.

• Additional experience with tools such as Figma, PowerBi, and Airtable.

• Active knowledge of delivering solutions on modern technology, including .NET, C#, SQL, React, and APIs.

• Ability to collaborate across different markets/regions and with offshore teams.

• Excellent interpersonal skills, capable of engaging stakeholders at all levels internally and externally, presenting information in an easily comprehensible manner.

• Highly organized with strong attention to detail.

• Passionate about efficiency, problem-solving, and innovation.

🏝️ Benefits

• *adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.*