Solution Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the functional and technical sales process with a coordinated emphasis on solutions development throughout NiCE’s portfolio, utilizing discovery and requirements gathering, validation, and demonstration.

• Provide demonstrations that align the NiCE portfolio with the business challenges faced by customers.

• Identify all functional and technical challenges present in assigned accounts.

• Manage and interpret customer requirements, employing insightful questioning techniques to understand, anticipate, and surpass customer needs.

• Persuade and educate clients on how NiCE’s solutions will optimally meet their requirements in terms of usability, quality, benefits, and overall value.

• Support the definition and execution of successful proof of concepts (POC), as needed.

• Actively engage in a collaborative team approach with account executives and overlay teams.

• Capable of quickly addressing the functional and technical aspects of RFIs/RFPs.

⛳️ Requirements

• Over 7 years of experience supporting a variety of software products (portfolio sales) and services for sophisticated accounts.

• At least 1 year of experience supporting Conversational AI and/or Digital Transformation solutions for enterprise accounts.

• Outstanding presentation and demonstration skills.

• Experience in customizing and developing storyboards for demos and POCs.

• Proven track record of achieving strategic deal wins.

• Ability to manage multiple complex sales opportunities concurrently.

• Skilled in communicating effectively from C-level executives down to agent/front-line level employees.

🏝️ Benefits

• Become part of a rapidly growing, market-disrupting global company where teams, made up of top talent, thrive in a fast-paced, collaborative, and creative environment!

• Explore internal career opportunities across various roles, disciplines, domains, and locations.