Solution Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Effectively lead business and technical presentations, demonstrations, and discussions.

• Offer first-level technical support throughout the pre-sales process for various opportunities.

• Build relationships with key clients and partners, gain an understanding of their environments, and introduce innovative solutions to address challenges.

• Strategically position our technology in comparison to competitors in the industry market.

• Represent our products and brand at field events, including industry conferences, user gatherings, tech summits, and tradeshows.

• Simplify technical concepts for a non-technical audience.

• Enhance and create technical documentation to facilitate client understanding of our products and services.

• Collaborate across functions with Product Management, Sales, Development, Support, Engineering, and Marketing teams.

• Provide professional responses to customer RFPs and RFIs.

• Create Statements of Work (SOW) for Professional Services as needed.

⛳️ Requirements

• Bachelor's or Master's degree in engineering, computer science, or sales-related fields.

• Over 3 years of experience in technical sales or sales engineering.

• Strong presentation abilities and a commanding presence in front of clients.

• A balanced mix of sales and technical expertise.

• Capacity to establish and maintain trust with clients.

• Ability to influence key decision-makers and technical stakeholders.

• Exceptional verbal and written communication, customer service, and interpersonal skills.

• A passion for problem-solving coupled with a proactive approach to getting tasks done.

• Proficiency in customer relationship management software (Salesforce) and project management tools (Jira/Smartsheet).

• Strong time management and organizational abilities.

• Capability to work independently as well as collaboratively within a team.

• Experience or background in controls is advantageous.

• Experience or background working with large global accounts is beneficial.

• Candidates should demonstrate a foundational understanding of AI, including familiarity with common AI tools and the responsible application of AI technologies to enhance productivity, decision-making, and workflow efficiency.

🏝️ Benefits

• Willingness to travel 30-50% within the domestic US, and occasionally outside the US.