Solution Consultant – Business Value

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the growth of our enterprise and strategic clients by conducting solution and value assessments throughout the sales process.

• Collaborate with cross-functional teams (sales, solutions consulting, product, and professional services) to execute assessments efficiently and effectively.

• Gain a thorough understanding of the customer's business requirements through detailed discovery and creatively adjust the assessment framework to align with the customer's decision-making process.

• Develop and present executive-level deliverables that encapsulate current state analyses and future recommendations, utilizing best practices and connecting customer challenges to Benchling's capabilities and identified value.

• Ensure proactive communication and documentation of engagement progress, meetings, deliverables, stakeholders, and key decisions.

• Create methodologies to quantify strategic, operational, and financial metrics for clients, using these metrics to clearly illustrate the measurable value Benchling provides.

• Develop reusable assets to facilitate the adoption of Benchling’s value framework throughout the customer journey in collaboration with cross-functional stakeholders (solutions consulting, professional services, and customer success).

• Provide thought leadership on industry trends, competitive landscape, and emerging technologies, leveraging this knowledge to effectively position Benchling and identify differentiation opportunities.

• Relay insights and feedback from customer interactions to the product and marketing teams to enhance Benchling's offerings and messaging.

⛳️ Requirements

• Candidates are preferred to have 4-7 years of experience in a scientific field, particularly in biologics, industrial biotech, or early/late development.

• Ideal candidates will possess a Master's or PhD in a scientific discipline or relevant work experience that provides exposure to scientific fields.

• Exceptional ability to communicate value propositions and insights, leveraging prior industry experience and comprehensive knowledge of Benchling products and use cases.

• Experience in crafting written deliverables that evaluate the current state, propose future state solutions, outline the value/case for change, and provide a roadmap for implementation.

• Proficient in cross-functional leadership, as various subject matter experts contribute to assessments, roadmaps, architectures, and proposals, requiring this individual to guide the team towards success.

• Strong executive presence with the capacity to quickly build credibility and trust with senior business leaders as well as internal stakeholders.

• Dynamic, empathetic, and adaptable in communication and work styles based on context and within multicultural teams and engagements.

• Willingness to travel to customer locations 25-30% of the time.

🏝️ Benefits

• Full-time U.S. employees benefit from a comprehensive program that includes equity, health, dental, vision, a 401(k) with employer match, wellness programs, commuter benefits, and more.