Solution Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Overseeing and advising on AI & Analytics client initiatives, which includes leading client interactions for project scoping and implementation utilizing predictive AI, GenAI, and structured analytics.

• Acting as a consultative partner to clients by guiding them in the design, application, and validation of AI & Analytics solutions that are aligned with their business goals and objectives.

• Collaborating with clients to ensure that requirements are kept up to date throughout the engagement and adjusting the development strategy as necessary to meet those requirements.

• Diligent tracking of data, designing and implementing statistical validation, and reporting metrics to enhance transparency and accountability during algorithmic discovery reviews.

• Coordinating with support and technical teams across the organization to maximize the use of Lighthouse’s capabilities, ensuring top-tier support and value for our clients.

• Monitoring and escalating project risk issues as needed to relevant stakeholders.

• Delivering end-of-project metrics to assist in ROI analyses and quarterly business evaluations.

• Contributing to operational initiatives by gathering and synthesizing insights from clients and projects to enhance AI & Analytics methodologies, processes, and technologies.

• Developing and updating the AI & Analytics training curriculum, which includes documentation, simulation activities, and assessments for new team members or secondees involved in AI & Analytics workflows.

• Offering requirements analysis and user validation feedback to our product development teams.

• Working together with marketing, client success, and sales to create client-facing overviews of Lighthouse AI & Analytics solutions.

⛳️ Requirements

• An advanced degree in a relevant field (law, technology, statistics) is preferred.

• A minimum of 5 years of experience in the litigation or eDiscovery industry is required.

• At least 3 years of experience in advanced analytics within eDiscovery is necessary, including advising on prioritization, coverage, and cutoff for TAR 1.0 and TAR 2.0 (CAL).

• Previous experience in-house at a corporate legal department, as legal staff in a law firm, or with an eDiscovery vendor is required.

• Strong understanding of eDiscovery technology, including key applications and platforms such as Relativity Analytics, Relativity aiR, Reveal (Brainspace), or similar analytics tools.

• Comprehensive knowledge of the litigation support and legal discovery processes and concepts.

• Demonstrated success and eagerness to consult with clients and internal teams, showcasing expertise in resolving both everyday and strategic challenges.

• Experience in leading complex projects and managing multidisciplinary teams from various departments is preferred.

• Exceptional written and verbal communication skills with clients and internal personnel, demonstrated in both casual settings and high-pressure situations.

• A client-centric mindset with a consultative, solutions-focused approach and a strong executive presence.

• Proven ability to manage competing priorities and function effectively in fast-paced, high-pressure environments.

🏝️ Benefits

• Health insurance

• 401k with company match

• Company-paid Life & AD&D

• Short and long-term disability

• Telemedicine

• Flexible PTO program

• Paid volunteer days

• Annual bonus or incentive program