Solution Architect – MSSP

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Act as the main technical partner advocate for MSSP/MSP relationships, fostering new partnerships and enhancing existing ones.

• Onboard new MSSPs into the CrowdStrike partner ecosystem and communicate the advantages of managed service offerings on the Falcon platform.

• Create and operationalize CrowdStrike-powered managed service offerings in collaboration with MSSP partners, Solution Architects, and Sales Engineers.

• Develop scalable, multi-tenant architectures that align with partner service delivery models and go-to-market strategies.

• Utilize CrowdStrike products and services to address end-customer challenges through MSSP partners.

• Construct and optimize partner workflows, playbooks, and automation capabilities using APIs, data ingestion pipelines, AI, and SIEM/SOAR connectivity.

• Implement technology strategies aimed at MSSP scalability and service monetization.

• Create self-service solutions for partners and clients relating to onboarding, deployment, and ongoing management.

• Develop technical enablement plans for MSSP operational teams, SOC analysts, threat hunters, incident responders, agentic AI teams, and partner SEs.

• Establish process standards for MSSPs, GSIs, System Integrators, and other partner channels.

• Assist with partner demo environments and proof-of-concept projects.

• Tackle complex technical issues including installations, troubleshooting, integration support, and product training.

• Collaborate with Product, Engineering, Sales, Support, and Channel teams to address partner issues and advocate for MSSP platform requirements.

• Report on partner field activities, pipeline influence, technical hurdles, and enablement deficiencies.

• Represent CrowdStrike at security conferences, MSSP summits, lunch & learns, and partner-sponsored events.

⛳️ Requirements

• Strong technical skills and experience with modern security platforms.

• In-depth understanding of how MSSPs architect, deliver, and scale managed security services.

• Expertise in areas such as cloud security, endpoint defense, agentic AI deployments, modern malware lifecycle, threat intelligence, security operations, incident response, endpoint management, identity protection, and operating system architecture.

• Background in a security-focused Solution Architect, Sales Engineer, or a similar pre-sales/technical role.

• Ideal candidates will have direct exposure to MSSP or managed services environments.

• Proven track record of establishing and expanding technology partnerships, recruiting new partners, and increasing revenue within existing relationships.

• Knowledge of MSSP business models, including multi-tenancy, white-labeling, service packaging, and consumption-based licensing.

• Familiarity with APIs, scripting, and data exchange formats for automation and integration purposes.

• Experience in business development within a consulting, services, or channel/partner environment.

• Exceptional communication and presentation skills for external audiences, including senior executives.

• Willingness to travel domestically and internationally up to 40% of the time.

• Bachelor's degree or equivalent work experience required.

• Demonstrated experience leveraging AI technologies to enhance decision-making, streamline workflows, improve efficiency, and achieve business outcomes.

• Preferred familiarity with scripting languages such as PowerShell, Bash, Python, and/or VBScript.

• Preferred experience with SIEM, SOAR, or XDR platforms within an MSSP context.

• Preferred knowledge of multi-tenant security platform management and MSSP operational tools.

🏝️ Benefits

• Competitive compensation and equity awards, positioning us as a market leader.

• Comprehensive wellness programs focused on physical and mental health.

• Generous vacation and holiday policies to ensure adequate rest and recharge.

• Paid parental and adoption leave benefits.

• Opportunities for professional development available to all employees, regardless of their level or role.

• Access to Employee Networks, geographic neighborhood groups, and volunteer opportunities to foster connections.

• A vibrant office culture complemented by world-class amenities.

• Health insurance coverage.

• 401k retirement plan.

• Paid time off for employees.

• Eligibility for commissions.

• Equity grants provided.

• A comprehensive benefits package for all employees.