Software Technical Leader

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate across the entire stack to develop highly scalable distributed solutions that enhance user experiences and drive business growth.

• Maintain system reliability, performance, and operational excellence through testing, telemetry, and alerting mechanisms.

• Take ownership of projects from initial conception to production release.

• Influence, facilitate, and work collaboratively with various teams.

• Partner with Engineering Managers (EM), Product Managers (PM), and other stakeholders to establish team direction in alignment with engineering and business priorities.

• Address software defects, networking issues, and problems reported by customers.

• Enhance performance, scalability, and reliability of systems.

• Define project milestones based on broadly outlined business challenges.

• Identify and track metrics to monitor project progress.

• Engage with all layers of the stack in a dynamic agile engineering environment.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field, along with 12+ years of relevant experience; or a Master’s degree with 8+ years; or a PhD with 5+ years of applicable experience.

• Over 3 years of professional coding experience utilizing web backend technologies such as Ruby on Rails or equivalent.

• Proficiency in Go, Ruby, or Python.

• Experience in safely deploying services to customers using feature flags, A/B testing, or comparable techniques.

• Proven expertise in making architectural and system design decisions.

• Ability to convey architectural trade-offs and mentor team members.

• Practical experience in the emulation and simulation of networking devices.

• Leadership experience in projects, including defining project milestones and tracking progress metrics.

• Ability to excel in a fast-paced agile engineering environment.

• Willingness and capability to tackle open-ended challenges across all layers of the stack.

• Preferred: experience with networking devices.

• Preferred: familiarity with Cisco CML.

• Preferred: experience in systems software design or large-scale distributed networking solutions.

• Preferred: background in working with cross-functional or geographically distributed engineering teams.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance.

• 401(k) plan with a matching contribution from Cisco.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance coverage.

• Potential for Cisco restricted stock unit grants, contingent on continued employment and vesting periods.

• 10 paid holidays each calendar year.

• One floating holiday for non-exempt employees.

• One paid day off for the employee’s birthday.

• Paid holiday shutdown at year-end.

• Four paid days off dedicated to personal wellness.

• 16 days of paid vacation time annually for non-exempt employees.

• Flexible vacation time off policy for eligible exempt employees, with no defined limit, subject to availability and business constraints.

• 80 hours of sick leave provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick leave can be carried forward.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days each calendar year.

• Annual bonuses for non-sales roles, in accordance with Cisco’s policies.