Software Engineering Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Lead, mentor, and empower a high-performing agile development team to deliver innovative, end-to-end audio and video marketing solutions.

• Act as a liaison between product strategy and technical implementation, driving ongoing delivery, optimizing team workflows, and cultivating a culture of trust and technical excellence to support our expanding subscription-based platform.

• Conduct One-on-Ones: Regular meetings emphasizing career development, addressing obstacles, and fostering trust (not merely project status updates).

• Oversee performance, establish expectations, and provide ongoing feedback through formal performance evaluations.

• Manage team dynamics, conduct interviews, onboard new talent, and oversee exits or performance improvement plans (PIPs).

• Approve timesheets accurately and punctually.

• Collaborate with the team to ensure the backlog is well-defined, estimated, and primed for successful sprint initiations.

• Facilitate ongoing alignment and assist the team in reflecting on process enhancements during daily standups and retrospectives.

• Represent the team's achievements and deliverables during end-of-sprint review meetings.

• Monitor and report on team health and delivery metrics (e.g., velocity, cycle time, burndown charts).

• Work alongside the Product Owner to synchronize product priorities, evaluate roadmap feasibility, and outline upcoming tasks.

• Engage in architectural and design discussions with leaders across backend, device, and in-reality teams to ensure technical cohesion.

• Manage and resolve critical production issues and outages as the primary contact for production escalations.

• Collaborate with the Support team to triage, prioritize, and convert escalations from Zendesk into actionable Jira tickets.

⛳️ Requirements

• Education: Bachelor’s Degree in Computer Science, a related technical field, or equivalent practical experience.

• Leadership Experience: Over 2 years of experience directly managing and mentoring Software Engineers (including 1-on-1s, performance reviews, and career advancement).

• Technical Background: More than 5 years of professional software engineering experience, with a solid foundation in Object-Oriented Programming (OOP) and architectural design patterns.

• Multi-Stack Familiarity: Experience overseeing engineering teams working with various tech stacks (familiarity with environments like .NET, Java, Python, or JavaScript/Node.js is advantageous).

• Cloud & Infrastructure: Practical experience or strong knowledge of cloud hosting services (specifically AWS), containerization (Docker), and modern CI/CD pipelines.

• Modern Agile Mastery: Profound understanding of Agile/Scrum methodologies, with a proven ability to utilize team metrics (e.g., velocity, cycle time) to enhance delivery.

• Cross-Functional Capabilities: Experience closely collaborating with Product Owners and managing/collaborating with QA resources to ensure high-quality releases.

• Problem Solving: Analytical and detail-oriented with decisive judgment and strong escalation management abilities.

• Communication: Outstanding communication skills, capable of translating technical concepts for cross-functional stakeholders (Backend, Device, Support, etc.).

🏝️ Benefits

• Remote Work: We believe that exceptional work occurs where you feel most inspired, supported by a culture that values connection, collaboration, and flexibility.

• Company-provided monthly internet allowance included.

• Vacation/Personal Time: Prorated PTO that accrues per pay period after 30 days of employment.

• < 3 Years of Service: 15 days per year.

• 3-5 Years of Service: 17 days per year.

• 5+ Years of Service: 20 days per year.

• Paid Sick Leave: All employees accrue up to 40 hours (5 days) of sick time per year.

• Company Paid Holidays: 10 observed holidays per year.

• Medical Insurance: Three plan options (Low HSA, Mid, and High Plans);

• Dental Insurance: High and Low PPO plan options;

• Vision Insurance.

• Basic Life Insurance: $50,000 policy, 100% employer-paid.

• Short-Term Disability: 100% employer-paid; covers 60% of weekly salary for up to 26 weeks.

• Voluntary Benefits: Optional purchase of Voluntary Life/AD&D, Long-Term Disability, Accident, Critical Illness, and Hospital Indemnity.

• Pet Benefits Plan.

• Employee Assistance Program (EAP): Confidential 24/7 support.