Software Engineer – Salesforce

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Design and enhance solutions utilizing Salesforce Marketing Cloud and Data Cloud.

• Construct and execute complex SQL queries for data extraction and validation, aiding in process optimization and decision-making support.

• Develop and oversee customer journeys in Journey Builder, ensuring tailored and efficient interactions throughout the customer lifecycle.

• Create and manage automated workflows in Automation Studio, tracking functionality and investigating failures to maintain operational continuity.

• Work with Data Extensions, engaging in relational data modeling, including defining primary keys and establishing relationships between tables to ensure data integrity and quality.

• Create and manage CloudPages and forms using AMPScript, ensuring integrated functionality and an enhanced user experience.

• Develop and enhance Data Streams, Segmentation, DMOs, DLOs, and Activations within Data Cloud to optimize marketing campaign effectiveness.

• Analyze and refine integrations and data flows between systems, ensuring precise and efficient information transfer.

• Investigate incidents and troubleshoot to identify root causes, proposing effective solutions to technical challenges.

• Collaborate with technical teams, business units, and vendors, proactively communicating project status and ensuring alignment on expectations and deliverables.

⛳️ Requirements

• Proficiency with Salesforce Marketing Cloud and Data Cloud.

• Experience with SQL for advanced querying, data validation, and process enhancement.

• Familiarity with Journey Builder for the creation, maintenance, and analysis of customer journeys.

• Knowledge of Automation Studio for developing automated processes, monitoring, and investigating failures.

• Understanding of Data Extensions and relational data modeling, including the establishment of primary keys and table relationships.

• Proficiency in CloudPages and AMPScript for managing pages, forms, and integrations.

• Knowledge of Data Streams, Segmentation, DMOs, DLOs, and Activations in Data Cloud.

• Experience in analyzing integrations and data flows between systems.

• Ability to investigate incidents, troubleshoot problems, and determine root causes.

• Strong communication skills for engaging with business units, technical teams, and vendors.

• Experience working on large-scale projects in the financial systems or credit sector.

• Relevant Salesforce and PL/SQL certifications.

• Experience with systems integration and API development.

🏝️ Benefits

• Flexible meal and food allowance (VA/VR Flex).

• Unimed health insurance.

• Uniodonto dental insurance.

• TotalPass.

• Extended maternity and paternity leave through the Empresa Cidadã program.

• ZenKlub – two complimentary sessions per month.

• Education benefit.

• Certification incentives.

• Long-service award.

• Semiannual performance reviews with opportunities for career advancement.

• Feedback culture.

• Employee referral bonus.

• Remote work options.

• Coworking office available in Porto Alegre, Rio Grande do Sul.