Software Engineer II – Network Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Deploy, configure, and sustain Palo Alto firewalls in colocation and data center settings.

• Oversee network hardware installations in colocation facilities, including routers, switches, firewalls, and load balancers.

• Set up and provide support for Meraki-based networking solutions in corporate offices.

• Implement and uphold VPN solutions for secure remote access and site-to-site connectivity.

• Manage and resolve issues related to Layer 2 and Layer 3 data center network infrastructure.

• Configure and enhance routing protocols such as BGP, OSPF, and MPLS for enterprise connectivity.

• Collaborate with Internet Service Providers (ISPs) like Equinix and Card Networks including Visa/Mastercard/Pulse to maintain and optimize connectivity, troubleshoot network problems, and ensure Service Level Agreements (SLAs) are met.

• Execute rack and stack operations, cable management, and maintenance of physical infrastructure in colocation facilities.

• Monitor network performance and implement Quality of Service (QoS) policies to ensure efficient traffic flow.

• Troubleshoot intricate network issues across both physical and virtual environments.

• Keep precise network documentation, including diagrams, configurations, and runbooks.

• Participate in on-call rotations to deliver 24/7 network support.

• Apply network security best practices and ensure adherence to security policies.

• Collaborate with cross-functional teams to support infrastructure projects and application deployments.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field, or equivalent practical experience.

• 3-5 years of hands-on experience with enterprise network infrastructure.

• Strong familiarity with Cisco switches; CCNP certification is highly advantageous.

• Experience in configuring, managing, and troubleshooting Palo Alto firewalls.

• Practical experience with Meraki cloud-managed networking solutions.

• Proficient in VPN technologies, including IPsec, SSL VPN, and site-to-site configurations.

• Experience managing network hardware in colocation and data center environments.

• Strong comprehension of routing protocols like BGP, OSPF, and MPLS.

• Proficiency in networking concepts and protocols, including TCP/IP, VLANs, spanning tree, and routing and switching technologies.

• In-depth understanding of OSI model layers 1-4 and practical application in troubleshooting.

• Familiarity with network monitoring tools and platforms.

• Knowledge of scripting languages (Python, Bash) for network automation is a plus.

• Strong problem-solving capabilities and attention to detail.

• Excellent communication skills with the ability to work independently in a remote setting.

• Willingness to travel occasionally to colocation sites as necessary.

🏝️ Benefits

• Multiple health insurance options available.

• Flexible time off – take what you need.

• Retirement savings program with company contributions and after-tax contributions.

• Equity in a publicly traded company along with an Employee Stock Purchase Program.

• Family-forming benefits, fertility support, and up to 20 weeks of parental leave.

• Complimentary therapy sessions, financial and professional coaching, and legal advice.

• Monthly stipend to support our remote work model.

• Annual “development dollars” to foster personal growth and development.

• Through Flex First, enjoy the freedom to live and work wherever you and your family thrive.