Software Engineer I – LLM Observability

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide comprehensive AI observability capabilities from data ingestion to in-product visual representations.

• Contribute to the data architecture and infrastructure for monitoring agents and their ecosystems within the Honeycomb product.

• Develop systems that analyze and highlight AI-specific signals, such as costs, token usage, errors, and anomalies.

• Partner with product management and design teams to create user-friendly features and impactful user workflows.

• Share insights on exploring and comprehending AI system behavior across various conversations and workloads.

• Engage in rapid feedback loops and experimentation, sharing both successes and setbacks.

• Collaborate within a small, cross-functional engineering team alongside a dedicated product manager and designer.

• Deliver features that customers utilize in production.

⛳️ Requirements

• Over 3 years of experience in software engineering.

• Proven track record of delivering customer-facing features at a SaaS company, beyond internal tools.

• Expertise in backend development using Go and/or Python.

• Proficiency in frontend development with TypeScript and React.

• Experience collaborating with product managers and designers.

• Regular, practical use of AI tools in everyday engineering tasks.

• Experience being on call, with the possibility of joining the rotation after approximately 90 days.

• Ability to navigate uncertainty in a rapidly evolving field where requirements may change and experimentation is essential.

• Must confirm identity and eligibility to work.

• Honeycomb currently does not offer sponsorship or support for visa transfers.

• Bonus: Experience in developing LLM or agent-powered features in production.

• Bonus: Practical experience with observability tools, such as OpenTelemetry.

🏝️ Benefits

• Generous equity through an employee-friendly stock program.

• Transparent compensation based on levels relative to experience.

• Unlimited paid time off (PTO).

• Distributed-first culture and mindset.

• Stipend for home office setup, co-working spaces, and internet expenses.

• Comprehensive benefits coverage for employees, with additional options available for dependents.

• Up to 16 weeks of paid parental leave, irrespective of the path to parenthood.

• Annual allowance for professional development.

• Reasonable accommodations provided during the hiring process.