Software Engineer – Comms Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the design and ongoing development of a key component of Ramp's communications platform, from initial technical design to launch, monitoring, and iterative improvements.

• Develop and enhance integrations with various channels including email, SMS, push notifications, Slack, Microsoft Teams, and additional messaging platforms and delivery services.

• Create idempotent delivery workflows that ensure safe retries and confirm successful deliveries.

• Establish communication preferences and controls for both users and administrators.

• Provide clear abstractions, robust defaults, and development tools for fellow Ramp engineers.

• Enhance the platform's reliability, performance, and observability as message volumes increase.

• Lead the technical direction through design and code reviews, as well as providing mentorship.

• Collaborate effectively with product, design, and engineering teams throughout Ramp.

⛳️ Requirements

• Proven experience in designing, building, and managing production backend systems, encompassing APIs, data models, and asynchronous workflows.

• Demonstrated history of owning a system or product area from start to finish and influencing its technical evolution over time.

• Strong judgment in system design, particularly regarding reliability, idempotency, and accuracy in high-volume distributed systems.

• Ability to balance product sense with speed and quality.

• Excellent communication skills and a collaborative mindset towards technical decisions involving product, design, and engineering.

• Nice to have: experience in constructing notification, messaging, or communications platforms.

• Nice to have: experience with integrating messaging providers or channel APIs such as Twilio, SendGrid, Slack, Microsoft Teams, or WhatsApp.

• Nice to have: experience in developing internal platforms or shared services utilized by multiple engineering teams.

• Nice to have: experience in scaling high-volume, event-driven, or queue-based systems.

🏝️ Benefits

• Flexible PTO.

• Centralized home-office equipment ordering.

• Health and wellness stipend.

• Budget for intra-office travel.

• Weekly coffee stipend.

• Comprehensive medical, dental & vision insurance coverage for you, with partial coverage for dependents (United States).

• Annual One Medical membership.

• 401(k) plan with employer matching on contributions made during employment at Ramp.

• Fertility HRA (up to $10,000 per year).

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay.

• Pet insurance.

• In-office perks including lunch, snacks, drinks, and more.

• Coverage for relocation expenses to NYC or SF, if needed.

• Group medical, dental, and vision coverage through Sun Life (Canada).

• Life, AD&D, and disability coverage (Canada).

• Fertility drug coverage (up to $4,000 lifetime) (Canada).

• Group Retirement Plan with employer match (RRSP + DPSP) (Canada).

• Parental leave with additional time available at reduced pay (Canada).

• Employee Assistance Program and virtual care through Lumino Health (Canada).

• Private medical insurance through Freedom Elite (United Kingdom).

• Virtual GP and at-home care via eMed x Livi (United Kingdom).

• Workplace pension through Penfold, with salary sacrifice option (United Kingdom).

• Parental leave with additional time available at reduced pay (United Kingdom).