Social Media, Community Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Moxie’s organic presence on platforms such as Instagram, TikTok, LinkedIn, Scale Society, and in prospect/customer inboxes.

• Establish a consistent and impactful organic social presence to enhance visibility, credibility, and follower growth.

• Manage newsletters and nurture initiatives to boost open rates, click-throughs, and conversion within the funnel.

• Facilitate and enhance interactions within Scale Society and on social media comments.

• Foster two-way community engagement and promote a sense of belonging.

• Oversee social media, email, and community execution, including reporting, insights, and experimentation.

• Develop authentic content that is rooted in customer insights and data to lessen dependency on agency vendors.

• Collaborate with Marketing, Growth, Advocacy, Events, Design, and Product teams.

⛳️ Requirements

• Proven experience managing organic social channels.

• Experience in handling content calendars, creating social media assets, managing posting schedules, and adapting the brand voice per platform.

• Strong understanding of audience psychology and brand storytelling.

• Capability to transform insights, trends, or themes into engaging posts, series, and discussions.

• Proven experience in crafting high-quality newsletters and enhancing open and click-through rates.

• Proficiency in fostering community and encouraging two-way engagement in comments, DMs, or community forums.

• Ability to act swiftly, iterate regularly, establish structured workflows, and highlight areas for improvement.

• Excellent cross-functional collaboration skills with design, growth, advocacy, and product teams.

• Openness to utilizing AI tools within workflows.

• Bonus: experience with creator or creator-oriented content.

• Bonus: background in beauty, aesthetics, health, or consumer wellness.

• Bonus: experience in launching social series or engagement playbooks.

• Bonus: experience in lifecycle, CRM, or email marketing.

• Bonus: experience in community management.

• Bonus: experience with SaaS, consumer-tech, or B2B brands that have a strong organic presence.

• Must indicate whether visa sponsorship will be necessary to work in the United States.

🏝️ Benefits

• Equity ranging from 0.01% to 0.014%.

• Remote work opportunity.

• A welcoming and inclusive workplace.

• Accommodations available upon request during the interview process.

• AI-enabled workflows that enhance productivity and minimize repetitive tasks.