Social Intelligence, Platform Operations Analyst

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Overseeing daily social listening, monitoring, and intelligence initiatives

• Assisting with the operational framework of social media platforms and associated tools

• Identifying and evaluating reputational risks across digital channels

• Creating regular and on-demand intelligence reports, dashboards, and executive summaries

• Providing training, onboarding, and continual support for social listening tools

⛳️ Requirements

• A Bachelor's Degree is required

• A minimum of 3 years of experience in social listening, social media operations, digital intelligence, media monitoring, or a related discipline

• Practical experience with social listening and media intelligence platforms such as Meltwater, Emplifi, or similar tools

🏝️ Benefits

• Competitive compensation

• Health insurance coverage

• 401K and stock purchase options

• Tuition reimbursement assistance

• Paid time off in addition to holidays

• Flexible work arrangements including remote, hybrid, field, or office schedules