Social Engagement Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Develop accompanying copy, including relevant hashtags, for content submitted by clients through the Retail Ready Social Submission Platform.

• Publish content across various client social media profiles utilizing Agorapulse.

• Organize the scheduling of client-submitted content within one business day.

• Act as a resource for the team while remaining knowledgeable about client and manufacturer branding, campaigns, and objectives.

• Assist in the coordination of necessary content.

• Comply with Stream’s policy of a 1-hour response time and a 24-hour resolution timeframe.

• Review scheduled posts to ensure error-free deployment.

• Guarantee that projects are completed on schedule and meet clients’ branding and expectations.

• Maintain organization and updates of the Retail Ready Social Submission Platform as posts are scheduled.

• Utilize bulk import for scheduling organic social calendars quarterly.

• Ensure that client-preferred hashtags and brand elements are included in the post copy.

• Source images through AEM to complement the calendars.

• Receive direction and feedback from the Creative Leadership team.

• Monitor direct messages and comments across social media platforms, providing professional customer service attention.

• Analyze and monitor social media analytics to pinpoint trends, evaluate campaign performance, and guide strategic adjustments.

⛳️ Requirements

• Bachelor’s degree or certificate in social media, graphic design, or a related creative field.

• Over 2 years of relevant work experience.

• Proficient in Microsoft Office products.

• Detail-oriented with excellent organizational and project management abilities, capable of performing well under deadlines.

• Proficient in Adobe Creative Cloud.

• Skills in color correction, cropping, adding brand elements, and creating callouts.

• Highly competent in Agorapulse.

• Knowledge and experience with Adobe Experience Manager Assets (AEM).

• Ability to work effectively under deadlines and fulfill requests punctually.

• Strong communication and time management skills.

• Adherence to proofing processes and all Stream procedures.

• Understanding of automotive marketing, brand guidelines, and OEM compliance.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and growth.

• Collaborative and supportive work environment.

• Flexible working hours and remote work options.