SIU Investigator

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Conduct prompt investigations, including recorded statements and interviews with claimants, witnesses, and employers.

• Provide regular status updates to both the case manager and the client.

• Document claim files in a clear, accurate, and timely manner.

• Uphold confidentiality and professionalism at all times.

• Develop suitable investigative action plans.

• Ensure the accuracy, quality, and timeliness of evidence while adhering to relevant laws, legal codes, and governing bodies.

• Supply claim adjusters with the results of investigations and document findings appropriately.

• Assess the need for additional evidence, including accident reports, scene reconstructions, witness statements, police reports, and expert opinions.

• Provide recommendations and make decisions regarding investigative efforts.

• Conduct detailed database queries and analyze as well as organize critical SIU investigation data.

• Evaluate state compliance referrals when questionable or suspicious activities are detected.

• Maintain active membership in professional organizations that offer SIU assistance and resources.

• Build and sustain relationships with law enforcement, government regulatory bodies, and insurance industry professionals.

⛳️ Requirements

• Significant experience with claims across various insurance lines, particularly in Workers’ Compensation claims.

• Strong investigative abilities.

• Detail-oriented approach.

• Capability to identify patterns of inconsistencies associated with fraudulent activities.

• Proficiency in interacting with clients, repair shops, appraisers, and employers.

• Ability to work independently.

• Excellent verbal and written communication skills.

• Strong organizational and time-management skills.

• Knowledge of tools and techniques relevant to insurance claims investigations.

• Proficient in Word, Excel, Outlook, and Teams.

• Must possess a laptop computer, cell phone, audio recording device with download capabilities, digital camera, and tape measure.

• CFE or FCLS designations are preferred.

• 5–10 years of experience in claims and SIU investigations is preferred.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible work arrangements.