SIU Investigator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Conduct thorough investigations in a timely manner, including recorded statements and interviews with claimants, witnesses, and employers.

• Provide prompt status updates to both the case manager and the client.

• Ensure timely and clear documentation of all claim files.

• Uphold the highest standards of confidentiality and professionalism.

• Create a suitable investigative action plan.

• Guarantee the accuracy, quality, and timeliness of evidence collected during investigations, while ensuring compliance with all relevant laws, legal codes, and governing agencies.

• Deliver timely investigation results and document findings for the Claim Adjuster.

• Assess if additional evidence is necessary, which may include accident reports, reconstructions of accident scenes, witness statements, police reports, expert opinions, etc.

• Offer recommendations and decisions regarding investigative efforts.

• Conduct detailed database queries on SIU investigations, including the analysis and organization of key data to support the assigned investigation.

• Evaluate State compliance referrals when questionable or suspicious activities are detected.

• Maintain active involvement in professional organizations that provide assistance and resources for SIU.

• Build and sustain relationships with law enforcement, government regulatory agencies, and insurance industry professionals, providing assistance as needed.

⛳️ Requirements

• Strong investigative skills are essential.

• Must possess a keen attention to detail.

• Ability to identify patterns of inconsistencies that may indicate fraudulent activity.

• Must be capable of interacting effectively with clients, repair shops, appraisers, and employers.

• Ability to work autonomously.

• Excellent verbal and written communication abilities.

• Strong organizational and time management skills.

• Demonstrate knowledge of the tools and techniques required for conducting insurance claims investigations.

• Proficient in computer software including Word, Excel, Outlook, and Teams.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and training.

• Competitive salary and performance-based incentives.

• Flexible work arrangements.

• Supportive work environment with a focus on teamwork.