Site Reliability Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage and maintain all instances of Develocity along with their supporting services.

• Participate in an on-call rotation, taking responsibility for incident response and troubleshooting issues throughout the entire stack.

• Promote automation in application deployment, upgrades, monitoring, self-healing, and recovery processes.

• Develop and uphold observability for managed services, encompassing logging, metrics, tracing, and alerting.

• Collaborate with engineering teams to integrate reliability into features from their inception.

• Conduct incident response and retrospectives to ensure that lessons are effectively learned.

• Manage disaster recovery, backups, and business continuity processes.

• Communicate with customers during incidents and scheduled maintenance windows.

• Optimize performance, resource utilization, and operational costs.

• Assist in evolving SaaS operations in alignment with the company's growth.

• Engage with the internally developed Cloud Application Platform and Kubernetes on AWS.

• Work alongside the Cloud Platform team to enhance tooling and with engineering teams to bolster software delivery reliability.

⛳️ Requirements

• Over 5 years of experience in SRE, DevOps, or a similar role managing production services at scale.

• Extensive experience with Kubernetes in production settings.

• Expertise in cloud infrastructure, preferably AWS (EKS, RDS, S3, EC2).

• Proficient in observability tools (Prometheus, Grafana) and Infrastructure as Code (Terraform).

• Proven history of managing incidents and responding effectively.

• Familiarity with SRE best practices (SLAs, SLOs).

• Scripting skills (Python, Bash) for automation tasks.

• Experienced with 24/7 on-call rotations.

• Strong written and verbal communication skills in English.

• Preferred: Experience managing SaaS platforms at scale.

• Preferred: Knowledge of Develocity.

• Preferred: Experience with JVM languages (Java, Kotlin).

• Preferred: Background in disaster recovery planning and execution.

• Preferred: Skills in customer-facing incident communication.

• Preferred: Experience in establishing SRE practices in new or expanding teams.

🏝️ Benefits

• A foundational role in a new SRE team.

• Genuine ownership of production systems.

• Direct engagement with customers.

• A culture that prioritizes automation over heroics.

• In-person gatherings, including the annual company offsite and team meetings.

• Opportunity to work remotely in a remote-first environment.

• Competitive salaries and equity grants.