Site Reliability Engineer

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Identify and resolve reliability and performance issues at the application level throughout the pull request process, from nginx to php-fpm, application, database, and cache.

• Optimize and scale the web-serving layer under production load, which includes managing php-fpm pool sizing, process management, nginx timeouts, buffering, upstream keepalive, and capacity planning.

• Set up and troubleshoot nginx as both a reverse proxy and web server, including diagnosing 502/504 error responses.

• Identify and resolve scaling and performance challenges during peak loads.

• Develop, maintain, and provide support for Docker-based workloads.

• Take full ownership of the product deployment and upgrade processes from start to finish.

• Provide support and troubleshoot services that are customer-facing.

• Allocate 50% of working hours collaborating with product teams to define, clarify, implement, and deploy enhancements.

• Collaborate with the team to enhance the product and its underlying infrastructure.

• Establish reliability metrics and ensure they are consistently met across managed systems.

• Engage in on-call and on-duty rotations.

• Work in collaboration with software developers, infrastructure engineers, security personnel, and QA teams on the Shoppingfeed product.

⛳️ Requirements

• Minimum of 2 years of proven experience with Linux CLI.

• At least 2 years of demonstrated experience with Docker or similar container technologies.

• Strong practical experience with PHP applications and php-fpm process management, including the ability to read and debug application code.

• Over 5 years of verified experience with Git.

• Familiarity with Linux Kernel, load balancing, PHP, AWS S3, container orchestration, MySQL/MariaDB, and Elasticsearch.

• Proficiency in English at a B2 level.

• Preferred: 3+ years of experience with configuration management tools like Ansible, SaltStack, Puppet, or Chef.

• Preferred: 1+ years of experience with Kubernetes.

• Preferred: 3+ years managing clustered Linux servers.

• Preferred: 2+ years of experience collaborating on large Git projects within a team.

• Preferred: 3+ years using CI/CD tools such as GitHub Actions, GitLab CI, or Jenkins.

• Preferred: Experience with monitoring tools like Datadog, Prometheus/Grafana, or Kibana/Elasticsearch.

• Preferred: 2+ years managing Elasticsearch clusters.

• Preferred: 2+ years managing MySQL/MariaDB databases.

• Proven ability to troubleshoot complex issues effectively.

• Preferred: 3+ years of experience with at least one cloud provider, preferably AWS.

• Preferred: 3+ years of experience with infrastructure-as-code tools, ideally Terraform.

• Experience with RabbitMQ is a plus.

🏝️ Benefits

• Diverse role with significant personal responsibility and globally challenging tasks.

• Professional, international work environment characterized by flat hierarchies and quick decision-making processes.

• Supportive and respectful corporate culture that encourages enjoyment at work and innovation.

• Opportunities for learning, development, and growth with backing from the international team.

• Flexible working hours.

• Options for remote or office-based work.

• Competitive salary package.

• Corporate healthcare insurance available after the probationary period.

• Access to the Company Mobility Program.

• Additional paid leave days package, starting at 25 days per year and increasing with tenure.

• Access to therapy sessions through the Employee Assistance Program.

• Modern, well-equipped, and pet-friendly workplace.