Siebel Delivery Manager

📋 Description

• Lead the comprehensive lifecycle delivery of Siebel application projects and enhancements, encompassing project initiation, planning, execution, monitoring, deployment, and closure.

• Oversee multiple simultaneous Siebel initiatives while ensuring alignment with strategic business objectives, technical standards, and program priorities.

• Act as the main point of contact for business stakeholders, technical teams, vendors, and leadership regarding Siebel delivery activities and project updates.

• Create and maintain detailed project plans, schedules, milestones, resource allocations, and delivery roadmaps.

• Coordinate cross-functional teams, including Siebel architects, developers, QA/testing teams, infrastructure teams, database administrators, integration partners, and operational support teams.

• Ensure compliance with established project management methodologies, SDLC processes, governance standards, quality controls, and change management procedures.

• Monitor and manage project scope, timelines, budgets, risks, issues, assumptions, and dependencies, implementing proactive mitigation and resolution strategies.

• Facilitate discussions on requirements, project status meetings, stakeholder communications, and executive-level reporting.

• Oversee vendor and contractor performance, deliverables, and contractual commitments related to Siebel initiatives.

• Ensure successful integration of Siebel solutions with both internal and external enterprise systems and applications.

• Coordinate testing activities, defect resolution, user acceptance testing (UAT), deployment planning, and production release activities.

• Manage change requests and ensure alignment between evolving business requirements and approved project objectives.

• Track and report delivery metrics, milestones, financials, resource utilization, risks, and overall project health to senior leadership and stakeholders.

• Ensure a smooth transition of delivered solutions into production support and operational teams, including knowledge transfer and documentation completion.

• Drive continuous improvement initiatives related to delivery processes, operational efficiency, project governance, and team collaboration.

• Support strategic planning, budgeting, and prioritization activities for Siebel programs and future enhancements.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent professional experience.

• Extensive experience in managing enterprise CRM application delivery projects, preferably within Oracle Siebel environments.

• Strong understanding of Siebel CRM architecture, development lifecycle, integrations, and enterprise application delivery methodologies.

• Proven track record of leading cross-functional technical teams and managing complex, large-scale technology initiatives.

• Experience with Agile, Waterfall, or hybrid project delivery methodologies.

• Strong leadership, organizational, problem-solving, and decision-making capabilities.

• Excellent communication and stakeholder management skills, including experience interacting with executive leadership.

• Demonstrated ability to manage budgets, schedules, risks, and competing priorities in fast-paced environments.

• Experience in vendor management, contract coordination, and third-party delivery oversight is preferred.

• PMP, Scrum Master, or other project management certifications are advantageous.

🏝️ Benefits

• Health insurance

• Professional development opportunities