Shopify & Website Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and sustain Shopify Plus operations for three distinct brand storefronts.

• Upload and revise products utilizing bulk CSV files while adhering to predefined naming and formatting standards.

• Enhance product listings, SEO titles, and meta descriptions for greater visibility.

• Assist in website merchandising, structuring collections, and overall site aesthetics.

• Ensure that website content, pricing, and inventory data are accurate and consistently updated.

• Support initiatives aimed at enhancing the online shopping experience for customers.

• Aid in Xero reconciliations, entering invoices, and coding expenses.

• Conduct weekly reconciliations of bank feeds.

• Follow up on overdue supplier invoices and credits.

• Manage and facilitate Klaviyo email campaigns and automation workflows.

• Maintain subscriber lists, segments, and suppression lists effectively.

• Update and refine existing email templates and automated workflows.

• Support email marketing efforts across all brands.

• Oversee the Appstle loyalty and rewards program.

• Maintain tier structures, earning rules, redemption settings, and expiration configurations.

• Monitor daily loyalty activities and resolve issues related to member accounts.

• Prepare monthly reports on loyalty performance.

• Apply Lightroom presets to product and lifestyle images for marketing purposes.

• Edit fashion product images using Photoroom or similar tools, including:

• • Background removal
• • AI-generated backgrounds
• • Color correction

• Audit website images for consistency in:

• • Cropping
• • Backgrounds
• • Lighting
• • Visual presentation

• Identify images that require retouching or reshooting.

• Manage e-commerce-related administration and reporting tasks.

• Process supplier orders and coordinate through wholesale ordering platforms.

• Handle communications with suppliers and customers.

• Triage and manage inbox communications efficiently.

• Create and maintain SOPs within Notion.

• Reduce reliance on the founder through comprehensive documentation and independent management of recurring tasks.

⛳️ Requirements

• Minimum of 3 years of experience with Shopify (Shopify Plus preferred).

• Proven experience in managing Klaviyo campaigns and automation workflows.

• Working knowledge of Xero is essential.

• Preferred experience with Australian GST and bank reconciliations.

• Familiarity with large-scale product uploads and CSV management.

• Understanding of e-commerce SEO best practices is necessary.

• Strong attention to detail is required.

• Ability to operate independently while managing multiple priorities.

• Excellent written communication skills in English.

• Proactive, clear, and timely communication is essential.

Desirable Skills:

• Experience in fashion, lifestyle, or retail e-commerce.

• Familiarity with Appstle Loyalty.

• Experience with Photoroom, Pixelcut, Botika, Wearview, or similar image-editing software.

• Proficiency in Adobe Lightroom, including preset application and batch exports.

• Knowledge of AI-generated imagery tools.

• Experience using NuOrder or similar wholesale ordering platforms.

• Familiarity with Notion for SOP documentation and project management.

🏝️ Benefits

• Work Arrangement & Expectations:

• This position is remote and structured as an independent contractor engagement.

• To ensure alignment and transparency, successful candidates will be expected to:

• - Disclose any existing ongoing roles or client work.

• - Clearly indicate this engagement on their LinkedIn profile as “Independent Contractor.”