Services Solutions Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Empower the team to confidently question unrealistic customer demands and provide strategic alternatives to safeguard project integrity and customer satisfaction.

• Spearhead comprehensive technical discovery prior to contract signing and establish formal, traceable change management protocols for all alterations in project scope.

• Take full responsibility for the precision of booking forecasts and financial milestones in SFDC, ensuring the economic viability of the practice.

• Transform intricate business challenges into milestone-oriented roadmaps, guaranteeing alignment of the SOW with customer use cases.

• Collaborate with senior personnel both internally and externally in your area of expertise to foster alignment on a 'Unified Front.'

⛳️ Requirements

• Typically requires at least 5 years of relevant experience along with a Bachelor’s degree; or 4 years of experience with a Master’s degree.

• 5-8 years of experience in field sales or service delivery, particularly in Data Warehousing, Business Intelligence, or Cloud sectors.

• Expert-level proficiency in Technical Discovery, Scoping, and leading comprehensive discovery processes prior to contract signing.

• Demonstrated ability to make sound judgments in choosing methods and techniques for deriving solutions in complex settings.

🏝️ Benefits

• Complex Problem Solving: Tackle issues of varied scope that require data analysis and evaluation of identifiable factors.

• Strategic Impact: Manage the services lifecycle for high-stakes, intricate engagements, ensuring that technical discovery is rooted in essential product capabilities.

• Operational Leadership: Enforce formal Scope Governance and sustain practice margin health through diligent SFDC management.