ServiceNow Solutions Architect – Senior

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Create solutions that align business needs with the inherent capabilities of ServiceNow.

• Oversee and refine product roadmaps.

• Work collaboratively with global teams, including product, engineering, architecture, and business units.

• Convert requirements into user stories and technical specifications.

• Act as a Subject Matter Expert (SME) on ServiceNow products.

• Advise technical teams and clients, emphasizing standard practices and minimizing customizations.

• Assist in defining the strategy and progression of the platform.

• Partner with Product Managers to identify solutions and use cases.

• Ensure alignment with industry best practices and market trends.

• Lead engagements with internal stakeholders in a customer-facing capacity.

⛳️ Requirements

• Extensive experience with ServiceNow.

• Background in positions such as Solution Architect, Technical Architect, or ServiceNow Implementer.

• In-depth understanding of ServiceNow platform development and solution architecture.

• Required knowledge of the Common Service Data Model (CSDM).

• Familiarity with the Software Development Life Cycle (SDLC), Agile methodologies, and managing multiple priorities.

• Excellent communication skills, particularly in customer-facing roles.

• Significant experience (8 to 10+ years) working with ServiceNow.

• Possession of ServiceNow certifications, particularly the Certified Technical Architect (CTA).

🏝️ Benefits

• Opportunity to work remotely.

• Access to professional development opportunities.

• Collaboration with global teams.