ServiceNow IRM/GRC Developer

This is a fully remote position, open to applicants in India.

📋 Description

• Design and implement ServiceNow GRC/IRM solutions, encompassing Policy & Compliance, Risk Management, Audit Management, BCM, TPRM, and CCM modules.

• Develop and tailor IRM Workspaces, Portals, forms, dashboards, and reports to improve user experience and data visibility.

• Construct and uphold client-side and server-side scripts utilizing Business Rules, UI Policies, and Script Includes.

• Integrate ServiceNow with external systems through REST and SOAP APIs to facilitate seamless data flow and process automation.

• Execute system administration responsibilities, including configuration adjustments, user support, upgrades, and management of environments.

• Work closely with stakeholders to collect, analyze, and convert business, risk, and compliance requirements into technical solutions.

• Define and document architectural elements such as data/object models, technical workflow diagrams, and access control frameworks.

• Generate user stories, epics, UI mock-ups, and supporting documentation to promote agile delivery.

• Lead training and knowledge transfer sessions for support teams and end users on complex configurations.

• Assist in governance initiatives, including the collection of audit-ready evidence, change/release management, documentation, and role-based access controls.

• Enhance SecOps capabilities by supporting modules such as Security Incident Response (SIR) and Vulnerability Response (VR).

⛳️ Requirements

• 3-8 years of professional experience in ServiceNow development.

• Proven hands-on experience with ServiceNow GRC/IRM modules and their execution.

• Strong expertise in JavaScript and ServiceNow APIs for scripting and customization.

• Experience in developing workspaces and portals within ServiceNow.

• Established track record in API-based integrations using REST and SOAP.

• Comprehensive understanding of risk, compliance, audit, and regulatory frameworks (e.g., SOX, ISO, GDPR).

• Bachelor’s or Master’s degree in Information Technology or a related discipline.

• ServiceNow Certified System Administrator (CSA) – required.

• ServiceNow Certified Application Developer (CAD) and GRC/IRM-related CIS certifications.

• Experience with performance tuning, large-scale data ingestion, and optimization methods.

• Familiarity with CMDB, Flow Designer, and Integration Hub.

• Strong skills in stakeholder coordination, communication, and presentation.

🏝️ Benefits

• Health insurance

• Training programs

• Paid time off

• Flexible work arrangements