ServiceNow Developer – CMDB

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Design and improve applications on the ServiceNow platform

• Establish and manage workflows and automation processes

• Create and utilize APIs for system integration

• Implement and oversee integrations using various technologies and protocols

• Tailor the platform to meet business requirements

• Enhance and introduce new functionalities for CMDB processes

• Conduct troubleshooting, fixes, and application support

• Examine incidents and issues, determine root causes, and deploy solutions

• Assist in the advancement and optimization of existing processes and solutions on the platform

⛳️ Requirements

• Proven experience in ServiceNow development, especially within ITSM environments

• Strong understanding of Flow Designer

• Familiarity with IntegrationHub

• Knowledge of REST and SOAP integration methods

• Experience in developing Script Includes

• Proficiency in UI Builder

• Experience with Transform Maps

• Knowledge and experience with Import Sets

• Practical experience in ServiceNow customizations, integrations, and automations

• Capability to perform fixes, provide application support, and resolve issues

• Analytical, proactive, and solution-focused approach

🏝️ Benefits

• Meal or food allowance

• Discounts on courses, universities, and language institutions

• Stefanini Academy — a platform providing free, updated online courses with certificates

• Mentoring

• Benefits club offering discounts on consultations and medical exams

• Health insurance

• Dental insurance

• Benefits and discounts at prominent establishments