ServiceNow Developer

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Configure, customize, and enhance ServiceNow modules such as ITSM, ITOM, HRSD, and CSM by utilizing UI Policies, Business Rules, Client Scripts, and Script Includes.

• Design, develop, and implement intricate workflows and process automations employing Flow Designer and Workflow Editor.

• Support and optimize capabilities such as ITSM, ITOM, Analytics, CMDB, and Discovery throughout the platform.

• Provide architectural insights and contribute to the long-term growth and scalability of the ServiceNow platform.

• Design, develop, and maintain Scripted REST APIs within scoped applications.

• Develop, troubleshoot, and sustain ServiceNow scripting solutions using Glide APIs, including GlideRecord, GlideSystem, and GlideAjax.

• Build and maintain integrations with third-party systems via REST/SOAP APIs, Integration Hub, and JDBC.

• Design and create custom Service Portal pages and widgets using HTML, CSS, AngularJS, and Bootstrap.

• Collaborate with stakeholders and business analysts to gather requirements and convert them into scalable technical solutions.

• Conduct unit testing, support User Acceptance Testing (UAT) activities, and engage in code reviews to ensure quality, performance, and maintainability.

• Manage update sets, platform upgrades, and patch deployments while minimizing business impact.

• Maintain thorough technical documentation that includes configurations, process flows, integrations, and operational procedures.

⛳️ Requirements

• 4+ years of practical experience in ServiceNow development and administration.

• Strong proficiency in JavaScript (both client-side and server-side), Glide APIs, HTML, CSS, and SQL.

• Demonstrated experience in designing and developing Scripted REST APIs within scoped applications.

• Strong aptitude for developing, troubleshooting, and maintaining ServiceNow scripts for both client-side and server-side components.

• Hands-on experience with Glide APIs, including GlideRecord, GlideSystem, and GlideAjax.

• Comprehensive knowledge of ServiceNow modules, including ITSM, ITOM, CMDB, and related platform functionalities.

• ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) certifications are highly desirable.

• Experience in Agile/Scrum development environments.

• Exceptional communication and stakeholder management skills, with the ability to engage effectively with both technical and non-technical teams.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Opportunities for professional development and continuous learning.

• Flexible work hours and remote work options.

• Supportive and inclusive company culture.