
ServiceNow CMDB Developer
Posted May 24

Posted May 24
This is a fully remote position, open to applicants in India.
• Create, develop, and sustain the CMDB data model to accommodate the changing needs of business and IT services.
• Execute and oversee ServiceNow Discovery and Service Mapping to automatically detect and populate Configuration Items (CIs).
• Design and maintain Business Rules, Script Includes, Workflows, and Flow Designer processes to uphold data integrity and automate CMDB operations.
• Ensure consistent data governance, compliance, and accuracy across the CMDB by conducting regular audits and validation processes.
• Work collaboratively with IT teams to introduce new services, define CI hierarchies, and establish correct CI relationships.
• Diagnose and resolve CMDB, Discovery, and integration-related challenges promptly and effectively.
• Assist in audit requirements and reporting by providing accurate and current configuration data.
• 4-9 years of overall IT experience, including 4+ years specifically focused on ServiceNow CMDB development and data modeling.
• Proven track record in designing and managing intricate CMDB data models within ServiceNow.
• Strong expertise in ServiceNow Discovery, Service Mapping, and integration technologies.
• Practical experience with Business Rules, Script Includes, Workflows, and Flow Designer.
• Demonstrated capability to maintain data integrity, governance, and compliance across the CMDB.
• Experience in collaborating with cross-functional IT teams to facilitate CI onboarding and relationship mapping.
• Exceptional problem-solving abilities and skill in troubleshooting complex CMDB and discovery issues.
• Familiarity with ITIL practices and service management processes is highly advantageous.
• Remote work
Mollica IT
teamative
Runtalent
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