ServiceNow Architect

This is a fully remote position, open to applicants in Morocco.

📋 Description

• Design and take ownership of the complete ServiceNow platform architecture, ensuring it is scalable, reliable, and adheres to ServiceNow best practices.

• Define and uphold the data model, CMDB structure, CSDM alignment, and the overall application architecture.

• Convert business needs into effective ServiceNow solutions across various domains such as ITSM, ITOM, HRSD, CSM, SecOps, or custom applications.

• Design and manage integrations between ServiceNow and enterprise systems utilizing REST/SOAP APIs, IntegrationHub, MID Servers, and event-driven patterns.

• Serve as the primary technical authority for ServiceNow within the organization, guiding teams, reviewing designs, and establishing standards for quality.

• Shape platform roadmaps, investment decisions, and adoption strategies based on business priorities and platform advancements.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Information Systems, or a related discipline is required.

• At least 5 years of practical experience with ServiceNow platform architecture and development is essential.

• Must be certified in the ServiceNow Application Architect stream (CSA, CAD, and at least one CIS — ITSM, CSM, HR, SecOps, ITOM, or equivalent).

• ITIL v3 or v4 Foundation certification is an added advantage.

🏝️ Benefits

• Opportunity to work with a dynamic team and innovative technology.

• Competitive salary and comprehensive benefits package.

• Professional development and growth opportunities.