Service Sales Specialist

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Display a positive, cheerful, and supportive demeanor towards customers and partners, being attentive to their needs.

• Build and sustain customer relationships by understanding and assessing their operations to identify goals, requirements, and preferences.

• Provide support to outside sales staff with quotes, order processing and management, customer interactions, and internal communication with ABB factories and Aftermarket teams.

• Collaborate with Commercial Proposal Managers, Application Engineers, and Customers as necessary.

• Identify new sales opportunities through following up on inbound leads and making outbound cold calls and emails.

• Address service requests generated through the website.

• Direct qualified opportunities to the respective sales managers for further nurturing and closure.

• Work together with Sales Directors to enhance relationships with ABB partner organizations (IBC, Critical Power, Utility, etc.).

• Aid in closing orders and meeting quarterly and annual sales objectives.

• Create Standard and Configured to Order proposals.

• Prepare product and service quotations and ensure ongoing follow-up throughout the customer's purchasing journey.

⛳️ Requirements

• A Bachelor's Degree from an accredited university or college coupled with 2 years of sales or marketing experience, or a High School Diploma/GED with at least 4 years of sales or marketing experience.

• Strong preference for experience in proposal or quote development, sales support, or order administration.

• General familiarity with power transmission and distribution products/systems is preferred.

• Previous experience in business-to-business customer support is preferred.

• A Bachelor's Degree in Engineering or a related technical field is preferred.

• Experience with Salesforce is preferred.

• Familiarity with Empower and SAP tools is preferred.

• Candidates must possess valid work authorization allowing them to work for ABB in the US.

🏝️ Benefits

• Health insurance

• Retirement 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

• Paid time off includes 11 paid holidays

• Vacation provided based on years of service

• Short Term Disability – up to 26 weeks – Company paid

• Long Term Disability – 60% of pay – Company paid

• Parental Leave – up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health

• Employee discount program