Service Operations Project Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee the planning, execution, and monitoring of Service Operations projects.

• Work collaboratively with stakeholders to establish project objectives, scope, and deliverables.

• Interact with key stakeholders to collect requirements, provide updates, and request feedback.

• Monitor progress, manage risks, and facilitate issue resolution.

• Serve as a communication bridge between project teams, senior management, and external partners.

• Partner with stakeholders to explore opportunities for innovation and efficiency improvements.

• Promote a culture of continuous improvement.

• Actively identify potential risks that could impact project delivery.

⛳️ Requirements

• A Bachelor's degree in Engineering, Project Management, or a related field.

• At least 5-7 years of experience in project management.

• Proven experience in managing design/build, installation, and commissioning of construction projects.

• Preferred background in robotic automation, ASRS, or material handling (MHE).

• Experience in overseeing multiple projects simultaneously.

• Strong analytical and problem-solving abilities.

• Proficient in stakeholder management.

• Capable of solving problems effectively under pressure.

• Familiarity with scheduling software, earned value management, and data-driven performance tracking tools (Smartsheet / Jira).

🏝️ Benefits

• Medical

• Dental

• Vision

• Disability

• 401K

• Paid Time Off (PTO)

• Additional benefits