Service Engineer – DXR

This is a fully remote position, open to applicants in New Zealand.

📋 Description

• Oversee incoming calls from clients

• Offer initial remote assessments for DXR devices

• Actively monitor systems to ensure zero downtime

• Elevate technical issues as necessary

• Assist field engineers with technical expertise during handover

⛳️ Requirements

• Relevant degree in engineering or a technical field

• Previous experience in maintaining and troubleshooting DXR systems or other intricate technical equipment is highly regarded

• Excellent communication abilities

• Proficient IT skills with experience in Microsoft products

• Capability to work effectively under pressure while paying attention to detail

🏝️ Benefits

• Equal Employment Opportunity

• Dedication to fostering and supporting an inclusive workforce

• Reasonable accommodations provided during the application process