Service Consultant – ERP

This is a fully remote position, open to applicants in Germany.

📋 Description

• In the Production Team, you will assist our clients with both technical and professional inquiries related to proALPHA ERP.

• You will engage in diverse topics within the production environment and actively shape your professional focus.

• Through your analyses and close collaboration with clients and departments, you will ensure stable and efficient business processes.

• There is also the potential for future development towards team moderation.

⛳️ Requirements

• Successfully completed studies or training in a technical or business-related field.

• Initial experience with ERP software and customer interaction, along with an interest in production processes.

• Technical understanding, proficient use of IT systems and modern software solutions, along with strong analytical skills.

• Service-oriented and structured work approach, strong communication skills, initiative, and enjoyment of varied tasks.

• Excellent German language skills for effective communication with clients and internal departments; English language skills are a plus.

🏝️ Benefits

• Flexible working time models, home office options, workation, and a value credit account (e.g., for sabbaticals).

• Support for personal and professional development, international career opportunities, cross-departmental career paths, a diverse training program, and development discussions.

• Open communication, a culture of familiarity, team spirit, respect, appreciation, and joint team and company events.

• Onboarding concept, Employee Assistance Service, Wellhub, JobRad, employee benefits, and company pension scheme.